Operations Coordinator - Order Processing

MyUtilities • Dallas, TX

7d • $45,000 - $45,000 • Onsite

About The Position

Sales closes the deal. You make it real. Our advisors secure the customer. Your job is to ensure every order is executed accurately, completely, and on time across multiple provider systems. If you're detail-oriented, tech-comfortable, and thrive in structured, process-driven work—this role will feel deeply satisfying. This is not a slow-paced data entry job. You will manage multiple active orders simultaneously, navigate complex external vendor portals, and hit strict daily deadlines in a fast-paced environment. This role is process-driven and highly detail-focused, structured and reliant on repeatable daily work, driven by high-accuracy expectations, and team-based and highly collaborative. Success looks like error-free order processing, on-time completion of all daily orders, clean, precise, and accurate documentation, and consistent execution of established workflows. MyUtilities is an established company currently expanding our Dallas team. We simplify the move-in process by helping customers effortlessly set up electricity, internet, cable, security, and more—all in one convenient place.

Requirements

• 1–3 years of highly structured administrative, operations, or processing experience
• Strong attention to detail and accuracy
• Comfortable working in structured, process-driven environments
• Ability to manage multiple tasks and deadlines
• Strong written communication skills
• Comfortable navigating multiple systems and browser tabs
• Basic customer communication skills
• Reliable and consistent work habits
• Ability to work full-time, in-office in Dallas, TX

Nice To Haves

• Back-end Support
• Order Fulfillment
• Coordination
• Customer Service
• Back-Office Processing

Responsibilities

• Process service orders seamlessly across multiple provider systems and portals
• Review sales advisor notes for total accuracy and completeness
• Contact customers directly when needed to confirm details or clarify information
• Resolve order discrepancies proactively before they escalate into issues
• Communicate effectively with sales advisors and external providers
• Track order progress meticulously to ensure successful completion
• Maintain clean, organized, and up-to-date CRM documentation
• Follow established workflows and checklists to maintain consistency

Benefits

• $45,000 annual salary
• Paid training
• Paid time off and paid holidays
• Medical, dental, and vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed