Operations Coordinator - Order Processing

MyUtilities•Dallas, TX

8d•Onsite

About The Position

Sales closes the deal. You make it real. Our advisors secure the customer. Your job is to ensure every order is executed accurately, completely, and on time across multiple provider systems. If you're detail-oriented, tech-comfortable, and thrive in structured, process-driven work—this role will feel deeply satisfying. MyUtilities is an established company currently expanding our Dallas team. We simplify the move-in process by helping customers effortlessly set up electricity, internet, cable, security, and more—all in one convenient place.

Requirements

1–3 years of highly structured administrative, operations, or processing experience
Strong attention to detail and accuracy
Comfortable working in structured, process-driven environments
Ability to manage multiple tasks and deadlines
Strong written communication skills
Comfortable navigating multiple systems and browser tabs
Basic customer communication skills
Reliable and consistent work habits
Ability to work full-time, in-office in Dallas, TX

Nice To Haves

Back-end Support
Order Fulfillment
Coordination
Customer Service
Back-Office Processing

Responsibilities

Process service orders seamlessly across multiple provider systems and portals
Review sales advisor notes for total accuracy and completeness
Contact customers directly when needed to confirm details or clarify information
Resolve order discrepancies proactively before they escalate into issues
Communicate effectively with sales advisors and external providers
Track order progress meticulously to ensure successful completion
Maintain clean, organized, and up-to-date CRM documentation
Follow established workflows and checklists to maintain consistency