Order Processing Specialist
About The Position
Volt is hiring an Order Processing Specialist in El Paso, TX. As an Order Processing Specialist, you will manage and track customer orders throughout the entire order lifecycle. This role involves coordinating production schedules based on customer requirements, lead times, and plant capacity, while maintaining accurate order data, shipment dates, and status updates within SAP and other business systems. You will monitor order priorities, resolve scheduling issues, and escalate potential delivery risks. Collaboration with Engineering, Manufacturing, Planning, Logistics, and Customer Service teams is essential for successful order execution. The role also includes processing order authorizations, supporting timely resolution of customer concerns, and maintaining accurate documentation and reporting related to customer orders. Identifying opportunities to improve processes, efficiency, and overall operational performance is also a key aspect of this position.
Requirements
- Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Industrial Engineering, or a related field.
- Experience in order management, production planning, supply chain, or manufacturing operations.
- Proficiency with SAP ERP and advanced Microsoft Excel skills.
- Strong analytical, problem-solving, and organizational abilities.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Excellent communication and collaboration skills.
- Self-motivated, customer-focused, and highly detail-oriented.
- Commitment to continuous improvement and operational excellence.
Responsibilities
- Manage and track customer orders throughout the entire order lifecycle.
- Coordinate production schedules based on customer requirements, lead times, and plant capacity.
- Maintain accurate order data, shipment dates, and status updates within SAP and other business systems.
- Monitor order priorities, resolve scheduling issues, and escalate potential delivery risks.
- Collaborate with Engineering, Manufacturing, Planning, Logistics, and Customer Service teams to support successful order execution.
- Process order authorizations and support timely resolution of customer concerns.
- Maintain accurate documentation and reporting related to customer orders.
- Identify opportunities to improve processes, efficiency, and overall operational performance.
Benefits
- health
- dental
- vision
- term life
- short term disability
- AD&D
- 401(k)
- Sick time
- other types of paid leaves (as required by law)
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
