Operations Coordinator - Order Processing

MyUtilities • Dallas, TX

2d • Onsite

About The Position

Sales closes the deal. You make it real. Our advisors secure the customer. Your job is to ensure every order is executed accurately, completely, and on time across multiple provider systems. If you’re detail-oriented, tech-comfortable, and like structured, process-driven work — this role will feel satisfying. You’ll manage multiple active orders at once in a high-volume environment. This role is process-driven and detail-focused, involving structured and repeatable work with high accuracy expectations. It is a team-based and collaborative role.

Requirements

• 1–3 years of administrative, operations, or processing experience preferred
• Strong attention to detail and accuracy
• Comfortable working in structured, process-driven environments
• Ability to manage multiple tasks and deadlines
• Strong written communication skills
• Comfortable navigating multiple systems and browser tabs
• Basic customer communication skills
• Reliable and consistent work habits
• Ability to work full-time, in-office in Dallas, TX

Nice To Haves

• Sales closes the deal. You make it real.
• Our advisors secure the customer. Your job is to ensure every order is executed accurately, completely, and on time across multiple provider systems.
• If you’re detail-oriented, tech-comfortable, and like structured, process-driven work — this role will feel satisfying.
• What success looks like: Error-free order processing, On-time completion of orders, Clean and accurate documentation, Consistent workflow execution
• Strong backgrounds include: Administrative support • Order fulfillment • Operations coordination • Customer service • Logistics • Back-office processing

Responsibilities

• Process service orders across multiple systems and portals
• Review advisor notes for accuracy and completeness
• Contact customers when needed to confirm details
• Resolve discrepancies before they create issues
• Communicate with sales advisors and providers
• Track order progress and ensure completion
• Maintain clean, organized CRM documentation
• Follow structured workflows and checklists

Benefits

• Paid training
• Paid time off and paid holidays
• Medical, dental, and vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed