Operations Consultant II
About The Position
Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Travel: 70% Travel, Supporting our Ohio & Indiana Markets The Operations Consultant II is responsible for managing a cluster of our clinically integrated multi-specialty practices and be accountable for driving overall performance results.
Requirements
- Bachelor’s degree required.
- 5+ years of healthcare experience required, particularly working with physicians and medical group staff
- Quantitatively and financially focused; must know how to read a balance sheet and explain financial data
- Tech savvy
- Functions independently and autonomous with Care Center relationships and seeks out ways to activate change against the status quo. Appropriately communicates up the ladder.
- Project management experience juggling multiple projects and urgent deliverables while providing exceptional client service
- Thorough understanding of Population Health Management and how it applies to risk-based contracts.
- Ability to gain a thorough understanding of Privia Care Team resources and each apply to Population Health Management.
- Must provide reliable transportation
- Must comply with HIPAA rules and regulations
- Able to have honest, difficult conversations with doctors about financial performance and areas of improvement
- Extremely bright and analytical. Turns the unknown into knowledge in short order.
- Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
- Expresses ideas clearly and effectively, motivates the listener to action
- Responds calmly and maturely in high pressure situations
- Positive attitude toward company, work, clients, management, and team members
- Uses a customer-focused approach in dealing with conflict and resolution of problems
- In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed.
Nice To Haves
- Healthcare Masters or MBA highly preferred
Responsibilities
- Manage and own 15-18 independent physician practices
- Drive growth and improvement to portfolio of physician practices
- Draft and implement action plans to improve and grow physician practices’ overall revenue
- Create transparency with practices about their financial performance (or lack thereof), in order to drive change
- Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, and customer experience
- Re-engineer the practice workflow to streamline patient throughput and efficiency
- Mentor and coach practice administrators, in the management of their physician practice
- Facilitate the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
- Roll out and communicate new Privia initiatives
- Effective leader with a sharp eye for constructive criticism in the physician practice
- Strategic thinker who assesses situations carefully and delivers scalable recommendations and results
- Professional presenter of relevant health care topics
- Become an expert in AthenaHealth’s Performance Management System and EHR
- Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
- Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
- Provide oversight, coaching and mentoring to assigned performance associates
Benefits
- medical
- dental
- vision
- life
- pet insurance
- 401K
- paid time off
- other wellness programs
- annual bonus targeted at 15%
- restricted stock units
- Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
