GOVERNMENT OPERATIONS CONSULTANT II - 40010013

State of Florida•Jacksonville, FL

5d•$45,000 - $65,000

About The Position

Under the direction of the Office of SecureFlorida Deputy Director, this position serves as a Program Specialist implementing the statutory requirements for the department’s E-Verify and property ownership by foreign principals programs. This is independent, advanced level work requiring a logical understanding of business practices and procedures to analyze cases, offer compliance support, and conduct enforcement actions as outlined in ss. 448.09, 448.095, 692.203, and 692.204, F.S. FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee: Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities. Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work. Provides information clearly, accurately, and succinctly; and exhibits good listening skills. Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools. Uses knowledge acquired through education, training, or experience to complete tasks. These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Requirements

Knowledge of and ability to apply applicable statutes, rules, regulations, policies and procedures.
Knowledge of the principles and ability to provide effective customer service.
Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflow, and other activities for the improvement of team processes and practices.
Ability to deal with the public in a tactful, courteous and effective manner.
Ability to communicate clearly, effectively, and professionally in individual and group settings, both verbally and in writing.
Ability to establish and maintain effective working relationships and work effectively as part of a team.
Ability to work independently by planning, organizing and coordinating work assignments.
Ability to utilize problem-solving techniques.
Ability to organize data in logical formats for reports, documents, other written materials, and verbal presentation.
Ability to effectively use common business applications to include Microsoft Office
Ability to maintain confidentiality of information.

Responsibilities

Receive, log, and track reports of violations of ss. 448.09, 448.095, 692.203, and 692.204, F.S., and conduct preliminary due diligence inquiries.
Draft and send communications regarding the compliance inquiry and the rights and responsibilities of the business owner, property owner, or other responsible party.
Adhere to the applicable program workflow through the duration of the case to ensure preparation for enforcement actions, including independent research, review, and audit of all documentation received, subsequent documentation requests, and required notices to the responsible party.
Update and maintain all case information, records, and actions in the appropriate systems.
Coordinate and conduct independent research and analysis.
Prepare and present findings-based reports and summaries to agency leadership, partners, and stakeholders.
Analyze and provide additional investigative leads and recommendations when appropriate.
Coordinate with other state agencies for investigative, regulatory, and enforcement needs.
Assemble and arrange documents for trial purposes and provide court testimony regarding violations of ss. 448.09, 448.095, 692.203, and 692.204, F.S.
Maintain awareness of new information sources, relevant policy developments, and technical solutions.
Exercise independent judgment, problem solving and organizational techniques to ensure completeness and accuracy of data.
Perform other related duties where appropriate or as requested.

Benefits

State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option)
Retirement plan options, including employer contributions (www.myfrs.com)
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment