Clerk, Operations - Transportation

National DCP•Phoenix, AZ

5d•Onsite

About The Position

Join National DCP, LLC (NDCP) as a Transportation Operations Clerk, where you’ll play a key role in supporting our fast-paced distribution operations for Dunkin’ restaurants. The primary function of this position will be to coordinate and document driver performance related to the check-in and check-out duties during the dispatch process. Communicates with the management staff on various administrative duties associated with customer deliveries. NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin’ locations across the U.S. We’re known for our reliability, performance, and strong team culture.

Requirements

High School Diploma or equivalent required
1+ years of experience in an office/operation setting
Strong oral and written communications skills
Ability to interact well with employees and customers
PC Literate with advanced-level Excel skills
Strong attention to detail

Nice To Haves

DOT and Hours of Service knowledge a plus

Responsibilities

Support dispatch operation at distribution center and related hubs ensuring that all routes are being monitored and completed appropriately.
Assist in dispatch of Delivery Routes and Shuttle Routes.
Assist with tracking status of routes, vehicles and equipment.
Reacts to breakdowns, accidents, and driver call-ins.
Manage the driver check-in process to address overages, shortages & damages along with proper driver sign out at end of shift.
Review Control Tower trips from driver on-board computer.
Report non-compliance with Department of Transportation Hours of Service.
Track over/under hours for route drivers.
Track and update driver compliance document as needed.
All other Transportation and Warehouse support as necessary.