Operations & Business Support Coordinator

SoneparSan Diego, CA
$21 - $25Onsite

About The Position

The Operations & Business Support Coordinator is a versatile role responsible for supporting daily business operations across inventory management, purchasing, customer support, sales support, data analysis, and administrative functions. This position serves as a key resource for multiple departments, ensuring operational efficiency, accurate data management, timely customer support, and successful execution of special projects. The ideal candidate is highly organized, analytical, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Requirements

  • 3+ years of experience in operations, inventory control, purchasing, customer service, or administrative support.
  • Strong proficiency in Microsoft Excel and other Microsoft Office applications.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple priorities with a high degree of accuracy.
  • Strong verbal and written communication skills.

Nice To Haves

  • Key Competencies: Attention to Detail, Analytical Thinking, Organization and Planning, Customer Focus, Initiative, Cross-Functional Collaboration, Adaptability, Process Improvement

Responsibilities

  • Monitor and maintain inventory accuracy through regular audits and reconciliations.
  • Assist Returns Coordinator with material returns from customers and suppliers as needed.
  • Identify opportunities to improve inventory control processes.
  • Investigate and resolve inventory discrepancies.
  • Create and manage purchase orders.
  • Coordinate with suppliers regarding orders, deliveries, and discrepancies.
  • Support procurement activities to ensure timely availability of materials and supplies.
  • Manage customer certification requirements and documentation.
  • Coordinate responses to customer requests for certifications, compliance information, and supporting documentation.
  • Maintain accurate customer records and ensure documentation remains current.
  • Provide administrative support to the sales team.
  • Assist with quote preparation, order processing, and customer communications.
  • Generate reports and support sales initiatives as needed.
  • Coordinate and support special projects across departments.
  • Maintain company records, files, and documentation.
  • Assist with process documentation and continuous improvement initiatives.
  • Perform general administrative duties to support business operations.

Benefits

  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Referral Program
  • Employee Assistance Program (EAP)
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