Operations Business Analyst (West Coast)
About The Position
WR Immigration is a global immigration firm known worldwide for its innovation, technology, high touch legal services, and flawless execution. With offices across multiple time zones, the firm provides corporate global visa services in over 100 countries. WR is one of the fastest growing immigration service providers worldwide with over 50 attorneys and 150 immigration professionals working out of offices in Boston, Denver, Los Angeles, New York, Oakland, San Diego, San Francisco, Santa Monica, and Shanghai. We are seeking a highly organized Operations Business Analyst to support the firm’s Operations and Global teams. The role sits at the intersection of operations, billing, and executive support, and reports directly to the Director of Operations. This role serves as an operational bridge between attorneys/case managers, global vendors, the accounting function, and firm clients. While accounting-related, this is not a traditional accounting role and does not involve issuing invoices or preparing financial statements although it does involve running reports on IT platforms and analyzing billing data. This is an excellent opportunity for someone who enjoys both data-driven operational work and high-level coordination/executive support responsibilities. Training and mentorship will be provided for the right candidate.
Requirements
- Bachelor’s Degree (Accounting, Business, or related field preferred)
- Foundational understanding of accounting principles and/or data analytics
- Strong written and verbal communication skills with both internal stakeholders and clients
- Excellent attention to detail and organizational skills
- Comfort working with spreadsheets and basic business systems
- Comfort working with IT systems and a desire to use them to improve processes
- Professional demeanor and willingness to learn in a fast-paced environment
- High level of professionalism, discretion, and confidentiality
Nice To Haves
- Coursework or Internship experience related to accounting operations or data analytics, academic, or entry-level exposure to billing, accounting, or audit
- Strong Excel skills
- Interest in global professional services, legal immigration, or accounting operations environments and a willingness to work with people from many countries and cultures
- Experience supporting leadership or working in an executive support capacity in team-based or client-facing roles
- Familiarity with process improvement or operations-focused roles
Responsibilities
- Support operational projects aimed at improving processes, efficiency and workflow across teams, including accounting, legal and tech functions.
- Assist in developing and maintaining standardized processes and documentation
- Help coordinate cross-functional initiatives involving legal teams, global vendors, and operations
- Assist with project management reporting and stakeholder communications. Track project progress and follow up on deliverables
- Provide administrative and coordination support to the Operations leadership team
- Support scheduling, prioritization, and execution of key operational initiatives
- Prepare both client and internal-facing reports, presentations, and business reviews
- Help manage global vendor relationships, contracts, and internal documentation
- Work closely with internal legal teams and global vendors in multiple countries to clarify billing questions and correct data issues
- Assisting with the review, and organization of billing-related data for timely submission to our accounting team
- Supporting the identification and resolution of billing discrepancies and data issues
- Assisting with reconciliation of legal team time, fees, and related billing data
- Run regular reports and follow up on missing or unclear billing information.
- Maintaining organized billing records and documentation
Benefits
- WR Immigration offers a robust and competitive suite of benefits designed to support the health, well-being, and financial security of our team members.
- Benefits for full-time employees include paid time off and paid holidays; medical, dental, vision, and life insurance coverage; health savings and flexible spending accounts to help offset healthcare and dependent care expenses; multiple retirement plan options (401k & Roth 401k); and access to an employee assistance program.
- Benefits availability and eligibility may vary based on role and employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
