Intern - Operations Business Analyst Intern

Hanover Insurance Group • Worcester, MA

4d • Onsite

About The Position

As a Risk Solutions Operations Business Analyst Intern, you will support strategic initiatives and operational improvements within our insurance business. You’ll work closely with cross-functional teams to analyze data, identify trends, and provide actionable insights that help drive business decisions.

Requirements

• Currently enrolled in a Bachelors or advanced degree program
• Cumulative GPA of 3.0 or higher preferred
• Ability to commit to a full time 10-week internship program
• Ability to work in the U.S. without requiring sponsorship now or in the future
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Excel
• Strong interpersonal, verbal, and written communication skills

Nice To Haves

• Familiarity with SQL, Power BI, or Tableau is a plus

Responsibilities

• Analyze insurance data (claims, policies, customer feedback) to identify patterns and opportunities.
• Support the development of dashboards and reports using tools like Excel, Power BI, or Tableau.
• Participate in process improvement initiatives by mapping workflows and identifying inefficiencies.
• Develop account loss trend analysis.
• Assist with the research and development of draft Risk Solutions support resources and reports.
• Assisting Operations team with assigned projects.
• Complete Capstone project and presentation to senior management on a relevant Risk Solutions topic.
• Create and present a final presentation for management and leadership at the close of the internship program highlighting the work you accomplished throughout the internship.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern