Intern - Operations Business Analyst Intern

The Hanover Insurance Group•Worcester, MA

1d•$23 - $25

About The Position

The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program (June – mid August), You will: Take on meaningful projects and work alongside some of the very best talent in the industry. Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates). Participate in a cross-functional team building project focused on corporate philanthropy. Attend weekly development workshops with your intern peers. Join in engagement and social activities with other interns. We recruit highly skilled students for potential future full-time employment opportunities, upon graduation. As a Risk Solutions Operations Business Analyst Intern, you will support strategic initiatives and operational improvements within our insurance business. You’ll work closely with cross-functional teams to analyze data, identify trends, and provide actionable insights that help drive business decisions.

Requirements

Currently enrolled in a Bachelors or advanced degree program
Cumulative GPA of 3.0 or higher preferred
Ability to commit to a full time 10-week internship program
Ability to work in the U.S. without requiring sponsorship now or in the future
Strong analytical and problem-solving skills
Proficiency in Microsoft Excel
Strong interpersonal, verbal, and written communication skills

Nice To Haves

Preferred Degrees: Business Administration, Economics, Data Analytics, Information Systems or related fields
familiarity with SQL, Power BI, or Tableau is a plus

Responsibilities

Analyze insurance data (claims, policies, customer feedback) to identify patterns and opportunities.
Support the development of dashboards and reports using tools like Excel, Power BI, or Tableau.
Participate in process improvement initiatives by mapping workflows and identifying inefficiencies.
Develop account loss trend analysis.
Assist with the research and development of draft Risk Solutions support resources and reports.
Assisting Operations team with assigned projects
Complete Capstone project and presentation to senior management on a relevant Risk Solutions topic.
Create and present a final presentation for management and leadership at the close of the internship program highlighting the work you accomplished throughout the internship.