Operations Automation Associate

United State Cold Storage Inc / USCS•McDonough, GA
•Onsite

About The Position

USCS is seeking an Operations Automation Associate for its Automation department in McDonough, Georgia. The role supports effective warehouse operations by working with warehouse management and control systems, automated processes, and material-handling equipment. It monitors automation activity, troubleshoots machine and system faults, maintains data integrity, performs assigned preventive maintenance, and helps identify and implement process improvements. The position reports to the Automation Supervisor and involves minimal travel. It is full-time and non-exempt. The work is performed in a warehouse environment with moderate noise and temperatures ranging from +50°F to -30°F. The role may involve physically moving product, standing and walking for extended periods, using stairs, handling tools and controls, and regularly lifting up to 50 pounds; lifting up to 70 pounds occasionally with assistance may be required. Additional work hours may be requested by management. Employees use warehouse equipment and devices including scanners, tablets, radios, phones, and computers. The ideal candidate has a high school diploma, GED, or equivalent; some technical training is preferred. The role calls for attention to detail, communication and arithmetic skills, the ability to follow instructions and safety procedures, and the ability to work independently and with others in a fast-paced environment. Full-time employees not under contract are offered benefits including a 401(k) and educational assistance after one year, Blue Cross Blue Shield coverage available after 30 days if elected, company life insurance, and additional benefits and perks.

Requirements

  • High school diploma, GED, or equivalent.
  • Ability to bend and lift up to 50 pounds regularly.
  • Ability to lift up to 70 pounds occasionally with assistance.
  • Ability to work in temperatures from +50°F to -30°F in moderate noise levels.
  • Ability to lift overhead when required.
  • Ability to stand and walk for extended periods; use stairs; and perform physical activities needed for everyday work.
  • Ability to use hands to handle objects, tools, or controls.
  • Attention to detail.
  • Effective communication, vision, and hearing for safety and productivity.
  • Ability to operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
  • Ability to work additional hours when requested by management.
  • Ability to operate a registered motor vehicle if it is part of daily tasks.
  • Strong arithmetic and reading skills.
  • Ability to follow verbal and written instructions and company policies.
  • Ability to work independently, coordinate with others, and communicate frequently.
  • Ability to work in a fast-paced environment, manage stress, and meet productivity guidelines.
  • Ability to maintain professional conduct, follow security procedures, and participate in required meetings and training.

Nice To Haves

  • Some technical training.
  • Knowledge of troubleshooting electrical mechanical controls, automated material-handling equipment, and PLC programs.

Responsibilities

  • Maintain an understanding of WMS, WCS, and IT integration to support effective and efficient operations.
  • Follow automated processes to support successful warehouse execution.
  • Troubleshoot electrical mechanical controls and optimize existing automated material-handling equipment.
  • Optimize, troubleshoot, and understand PLC programs.
  • Work with vendors to investigate and integrate solutions.
  • Read, understand, follow, and enforce safety procedures.
  • Monitor the WCS interface for automation faults and follow SOPs to clear machine faults promptly and efficiently.
  • Physically move product when needed to resolve machine faults.
  • Use the WMS and WCS to troubleshoot automated warehouse errors.
  • Monitor the WCS for inventory comingling and initiate routines to consolidate pallets as appropriate.
  • Monitor missions created by work releases to ensure automation can complete the required workload, and advise shift supervisors of potential conflicts.
  • Escalate errors and system outages and act as a liaison among operations, the automation provider, and USCS specialists to help resolve issues.
  • Ensure the integrity of data used in the WMS and WCS for operational execution.
  • Perform assigned preventive maintenance on automation equipment.
  • Participate in continuous improvement teams focused on warehouse automation.
  • Identify automated process improvement opportunities and implement corrective actions.
  • Provide excellent service to internal and external customers.
  • Maintain a professional demeanor and participate in staff or customer meetings as required.
  • Take initiative to prevent non-conformities and identify and report issues related to products, processes, or quality systems.
  • Propose and implement solutions through appropriate channels and ensure they are effective.
  • Follow building security procedures and participate in safety and educational training programs.

Benefits

  • 401(k) after one year for eligible full-time employees not under contract.
  • Educational assistance after one year for eligible full-time employees not under contract.
  • Blue Cross Blue Shield coverage available after 30 days of service, if elected.
  • Company life insurance.
  • Additional benefits and perks.
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