2nd shift-Operations Attendant-CLT
About The Position
A local parking company is seeking a full-time Operations Attendant to help enforce parking rules and maintain safe, efficient parking lots and garages. This is a second-shift role with required weekend work and weekdays off. The schedule is 4:00 PM to 12:00 AM, Monday, Tuesday, Friday, Saturday, and Sunday, with eight-hour shifts. Training may take place on first or second shift. The Operations Attendant assists customers, monitors parking activity, enforces facility rules, and supports vehicle flow during peak periods, events, and emergencies. The role also includes operating and troubleshooting parking equipment, inspecting facilities, reporting hazards or maintenance issues, keeping parking areas clean, and completing shift documentation. The employee must have a valid driver's license and clean driving record, reliable personal transportation, and proof of current vehicle registration and insurance. The employee will drive their own vehicle between work locations and receive monthly mileage reimbursement. Applicants must pass a pre-employment criminal background check, drug test, and motor vehicle records check; the company will conduct a 10-year background check.
Requirements
- High school diploma or equivalent.
- Valid driver's license and clean driving record.
- Personal transportation; must drive a personal vehicle to multiple locations during work.
- Proof of current vehicle registration and insurance.
- Strong communication and interpersonal skills.
- Ability to accurately handle cash, credit, and electronic transactions.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
- Ability to lift 25–50 pounds.
- Dependability, punctuality, and ability to work flexible shifts, including evenings, weekends, and holidays.
- Ability to pass a pre-employment criminal background check, drug test, and motor vehicle records check; a 10-year background check will be conducted.
Nice To Haves
- Previous experience in customer service, parking, or facility operations.
Responsibilities
- Greet and assist customers with parking inquiries, directions, and payment instructions.
- Provide information about parking rates, passes, and facility policies.
- Handle customer complaints or escalate issues to management as needed.
- Monitor daily parking activities to support smooth traffic flow and proper use of parking spaces.
- Operate and troubleshoot entry and exit gates, ticket machines, and payment systems.
- Assist with vehicle flow during peak hours, special events, or emergencies.
- Check parking permits and passes for validity.
- Issue citations or notices for violations in accordance with company policy.
- Support the enforcement team with operational needs when required.
- Conduct routine inspections of parking areas, equipment, and signage.
- Report maintenance issues, hazards, and equipment malfunctions promptly.
- Help maintain facility cleanliness and a safe environment for customers.
- Complete shift logs, incident reports, and operational checklists.
- Communicate facility status to supervisors and team members.
- Drive a personal vehicle to multiple work locations.
- Perform other duties as necessary or assigned.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Monthly mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
