Operations Associate, Assay Development

Tempus AI • Chicago, IL

6d • $55,000 - $65,000

About The Position

The Operations Associate works with a cross-functional team to support the development and launch of new assays in Tempus’ Genomics business. The role supports multiple large-scale assay development and implementation projects, maintains project documentation, coordinates testing and implementation activities, tracks status and risks, and facilitates communication across teams. It also helps plan post-launch hypercare and improve processes and workflows.

Requirements

• At least 2 years of experience in project management, project coordination, or a similar role.
• Experience working as part of a larger cross-functional team to support complex initiatives.
• A track record of setting and achieving high personal standards of performance.
• Strong organization and systematic working habits, exceptional attention to detail, and the ability to maintain accurate, thorough documentation.
• Persistence and resilience, with the ability to thrive in a fast-paced, highly iterative environment while managing multiple priorities.
• Superior interpersonal and problem-solving skills.
• An appetite for success and a desire to contribute to continuous process improvement.

Nice To Haves

• Experience with product planning and/or user acceptance testing.

Responsibilities

• Support multiple large-scale assay development and implementation projects, tracking priorities and timelines to ensure key milestones are met.
• Maintain project documentation, including project plans, testing plans, status reports, and meeting notes.
• Create and implement end-to-end, scenario, and user acceptance test plans.
• Coordinate with Lab Operations, Product, Engineering, Customer Success, and other cross-functional groups to implement new or improved assays and workflows.
• Track and report project statuses, timelines, and risks to team leadership.
• Facilitate communication between teams and ensure dependencies and project information are shared effectively.
• Organize hypercare plans to support products immediately following implementation.
• Contribute to continuous improvement of processes and workflows.
• Perform other duties as assigned.

Benefits

• Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical benefits, and other benefits depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed