Operations Associate, Assay Development

Tempus AI•Chicago, IL

5d•$55,000 - $65,000

About The Position

Tempus is seeking an Operations Associate to support the development and launch of new assays in its Genomics business. The role works with a cross-functional team and supports multiple large-scale assay development and implementation projects. The associate tracks priorities, timelines, milestones, project status, and risks; maintains project documentation; coordinates testing and implementation activities; facilitates communication across teams; and organizes post-implementation hypercare. The position also contributes to continuous improvement and may include other duties as assigned. Tempus describes its platform as connecting real-world evidence to provide physicians with real-time, actionable insights to support treatment decisions. The expected salary range is $55,000–$65,000 and may vary by location, qualifications, and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

Requirements

At least 2 years of experience in project management, project coordination, or a similar role.
Experience working as part of a larger cross-functional team to support complex initiatives.
A track record of setting and achieving high personal standards of performance.
Strong organization and systematic working habits, exceptional attention to detail, and demonstrated ability to maintain accurate, thorough documentation.
Persistence and resilience, with the ability to thrive in a fast-paced, highly iterative environment while managing multiple priorities.
Superior interpersonal and problem-solving skills.
An appetite for success and desire to contribute to continuous process improvement.

Nice To Haves

Experience with product planning and/or user acceptance testing.

Responsibilities

Support multiple large-scale assay development and implementation projects simultaneously, tracking priorities and timelines to help ensure key milestones are met.
Own and maintain project documentation, including project plans, testing plans, status reports, and meeting notes.
Create and implement end-to-end, scenario, and user acceptance test plans.
Coordinate with Lab Operations, Product, Engineering, Customer Success, and other cross-functional groups to support implementation of new or improved assays and workflows.
Track and report project status, timelines, and risks to team leadership.
Facilitate communication between teams and ensure dependencies are understood and project information is shared effectively.
Organize hypercare plans to support a product immediately following implementation.
Contribute to continuous improvement of processes and workflows.
Perform other duties as assigned.