Operations Associate - Flex

sephora.com•Castle Rock, CO
•$20 - $23•Onsite

About The Position

As an Operations Associate at Sephora, you’ll support efficient store operations and an exceptional client experience. The role involves inventory management, stock replenishment, order fulfillment, operational standards, visual merchandising, promotional setups, and event execution. You’ll also support the team in delivering client service and achieving sales goals, foster an inclusive and collaborative culture, and uphold company policies to help maintain a safe and enjoyable shopping experience. This is a flex, non-guaranteed-hours position requiring 4–14 hours per week. Associates must be available during peak retail operations, including nights, weekends, and holidays, and maintain punctuality and consistent attendance. The listed hourly pay range is $19.80–$22.90; actual pay depends on qualifications, experience, and other legitimate business factors. Benefits are based on eligibility.

Requirements

  • 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
  • Excellent organizational and time-management skills.
  • Ability to learn quickly and absorb and communicate product knowledge.
  • Ability to support outstanding client service.
  • Excellent communication and interpersonal skills.
  • Team-oriented and goal-driven mindset.
  • Comfort working in a fast-paced, client-focused environment.
  • Physically able to lift and carry up to 50 pounds.
  • Meet the required minimum number of weekly shifts or hours; flex associates work 4–14 hours per week.
  • Availability during peak retail operations, including nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Support daily store operations, including inventory management, stock replenishment, order fulfillment, and maintaining operational standards.
  • Assist with visual merchandising, accurate promotional setups, and event execution.
  • Support the team in delivering outstanding client experiences and achieving sales goals.
  • Promote an inclusive and collaborative culture where everyone feels empowered.
  • Follow company policies and help maintain a safe, secure, and enjoyable shopping experience.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
  • Inclusion and belonging commitment: Sephora pledges to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
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