Operations Associate - Flex

Sephora•West Des Moines, IA
•$18 - $21•Onsite

About The Position

The Operations Associate supports smooth, efficient store operations that contribute to an exceptional client experience. Responsibilities include inventory management, stock replenishment, order fulfillment, maintaining operational standards, and assisting with visual merchandising. The role also supports promotional setups and event execution, client service, sales goals, teamwork, and a safe and enjoyable shopping environment. This is a flex, non-guaranteed-hours position requiring 4–14 hours per week. Associates must meet the required minimum number of weekly shifts or hours, be available during peak retail operations—including nights, weekends, and holidays—and maintain punctuality and consistent attendance. The role is based at Sephora’s Jordan Creek store in West Des Moines, Iowa.

Requirements

  • 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
  • Excellent organizational and time management skills.
  • Ability to learn quickly and absorb and communicate product knowledge.
  • Ability to support outstanding client service.
  • Excellent communication and interpersonal skills.
  • Team-oriented and goal-driven mindset.
  • Comfort working in a fast-paced, client-focused environment.
  • Physical ability to lift and carry up to 50 pounds.
  • Availability during peak retail operations, including nights, weekends, and holidays.

Responsibilities

  • Support daily store operations, including inventory management, stock replenishment, order fulfillment, and maintaining operational standards.
  • Assist with visual merchandising and accurate promotional setups.
  • Support event execution.
  • Help the team deliver exceptional client experiences and achieve sales goals.
  • Promote an inclusive, open, and collaborative team culture.
  • Follow company policies and Sephora standards to help maintain a safe, secure, and enjoyable shopping experience.
  • Meet required minimum weekly shifts or hours, and maintain punctuality and consistent attendance.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
  • Inclusion and belonging commitment.
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