Operations Associate - Flex

Sephora•Vernon Hills, IL
•$20 - $23•Onsite

About The Position

The Operations Associate supports smooth, efficient store operations and helps deliver an exceptional client experience. Responsibilities include inventory management, stock replenishment, order fulfillment, maintaining operational standards, and assisting with visual merchandising. The role also supports accurate promotional setups and event execution, client service, sales goals, teamwork, and an inclusive store culture. Associates follow company policies and help maintain a safe, secure, and enjoyable shopping experience. This is a flex position with non-guaranteed hours, typically 4–14 hours per week. Associates must meet the required minimum number of weekly shifts or hours, be available during peak retail operations including nights, weekends, and holidays, and maintain punctuality and consistent attendance. The role requires the ability to lift and carry up to 50 pounds.

Requirements

  • 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
  • Excellent organizational and time-management skills.
  • Ability to learn quickly and absorb and communicate product knowledge.
  • Ability to support outstanding client service.
  • Excellent communication and interpersonal skills.
  • Team-player attitude and a goal-driven mindset.
  • Comfort working in a fast-paced, client-focused environment.
  • Ability to lift and carry up to 50 pounds.
  • Meet the required minimum number of weekly shifts or hours.
  • Availability during peak retail operations, including nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Support daily store operations.
  • Manage inventory, stock replenishment, and order fulfillment while maintaining operational standards.
  • Assist with visual merchandising.
  • Ensure accurate promotional setups and event execution that reflect Sephora’s brand.
  • Support the team in creating outstanding client experiences and achieving sales goals.
  • Promote an inclusive and collaborative culture where everyone feels empowered.
  • Follow company policies and help create a safe, secure, and enjoyable shopping experience.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
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