Operations Associate - Flex

Sephora•City of White Plains, NY
•$22 - $25•Onsite

About The Position

The Operations Associate supports Sephora’s store operations to help ensure a smooth and efficient environment and an exceptional client experience. Responsibilities include inventory management, stock replenishment, order fulfillment, maintaining operational standards, and assisting with visual merchandising and promotional or event setups. The role also supports the team in delivering client service and achieving sales goals, fostering an inclusive and collaborative store culture, and following company policies to help maintain a safe and enjoyable shopping experience. This is a flex, non-guaranteed-hours position requiring 4–14 hours per week. Associates must meet the required minimum number of weekly shifts or hours, be available during peak retail operations including nights, weekends, and holidays, and maintain punctuality and consistent attendance. The role requires the ability to lift and carry up to 50 pounds.

Requirements

  • 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
  • Excellent organizational and time-management skills.
  • Ability to learn quickly and absorb and communicate product knowledge.
  • Ability to support outstanding client service.
  • Excellent communication and interpersonal skills.
  • Team-oriented and goal-driven mindset.
  • Comfort working in a fast-paced, client-focused environment.
  • Ability to lift and carry up to 50 pounds.
  • Availability during nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Support daily store operations.
  • Manage inventory, stock replenishment, and order fulfillment, and maintain operational standards.
  • Assist with visual merchandising, promotional setups, and event execution.
  • Support the team in creating outstanding client experiences and achieving sales goals.
  • Help foster an inclusive culture of openness and teamwork.
  • Follow company policies and help maintain a safe, secure, and enjoyable shopping experience.
  • Meet required minimum weekly shifts or hours, be available during peak retail operations, and maintain punctuality and consistent attendance.

Benefits

  • Comprehensive healthcare and wellbeing benefits, based on eligibility.
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