Operations Associate, Temporary Part-Time - Woodbury Commons

Reformation • Central Valley, NY

3d • $17 - $19 • Onsite

About The Position

Reformation is hiring a temporary, part-time Operations Associate for its Woodbury Commons location. The role supports daily store operations, standardizes processes, assists with inventory control and merchandising, and helps maintain a clean, organized store environment while contributing to store goals and a positive customer experience. The schedule requires at least 20 hours and three days per week, including weekends, with flexibility to work days, nights, weekends, and holidays when needed.

The Operations Associate handles inbound and outbound inventory, shipment and omni-channel order processing, markdowns, store supplies, facilities tickets, and back-of-house organization. The role also supports fitting rooms, customer purchases, sales-floor replenishment, visual merchandising, loss prevention, and a professional, welcoming store environment. Associates are expected to follow company processes and standards, maintain attendance, and reflect Reformation’s values and culture.

Reformation is a mission-based sustainable fashion company with more than 50 stores, a sustainable factory in Los Angeles, and offices in Los Angeles, New York City, and London. The company describes goals of becoming Climate Positive by 2025 and Circular by 2030, and emphasizes an inclusive culture that supports growth and belonging.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet, and digital technologies.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• Self-motivation and a driven approach to taking on new challenges.
• Available to work a minimum of 20 hours per week and at least 3 days per week, including weekends.
• Able to work a flexible schedule that may include days, nights, weekends, and holidays to meet business needs.

Responsibilities

• Support operational efforts required to achieve store goals.
• Maintain seamless store operational procedures.
• Use established processes to accurately track in-store inventory.
• Track, receive, and process inbound inventory shipments.
• Complete inventory tasks, including inbound and outbound store transfers, shipment processing, and omni-channel order processing.
• Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing items in the back of house.
• Support markdown processing when applicable.
• Submit facilities tickets to support maintenance, presentation, and organization.
• Organize store supplies and maintain the back of house according to brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor as products are sold to maintain visual presentation and inventory levels.
• Support visual merchandising for new products and adjust displays when products sell out or through.
• Execute visual displays and mannequins when directed.
• Provide customer service that earns positive customer experience feedback and service evaluation scores.
• Contribute to loss prevention throughout the business.
• Uphold the time and attendance policy.
• Help maintain an inspiring store environment where products are easily accessible.
• Reflect Reformation’s core values and culture and maintain a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical insurance for eligible employees.
• Dental insurance for eligible employees.
• Vision insurance for eligible employees.
• Commuter benefits.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after one year of employment.
• Yearly donations to community efforts.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth and collaboration with colleagues around the world.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed