Operations Associate

Classical Charter Schools•New York City, NY

12d•Onsite

About The Position

Classical Charter Schools is seeking an Operations Associate to join their team. This role offers exposure to every non-instructional function in the school, allowing for the development of a wide range of skills. Responsibilities vary by school and personal skills, but the core of the role involves managing daily school operations and administrative systems to support the effective functioning of the school. This includes overseeing procurement, purchasing, inventory management, vendor relationships, invoice processing, and budget tracking, as well as maintaining accurate student records and data systems. The Operations Associate will also coordinate student transportation, plan and execute school-wide events, prepare operational documentation, manage shipping and receiving, and respond to student emergencies. The role also involves leading and supporting operational projects, ensuring timely execution, compliance, and strong customer service.

Requirements

Bachelor’s degree required
Experience working with children
At least 2-3 years experience in school operations, office administration, customer service, administrative support, or a related field
Previous experience working in a K–12 school, charter school, higher education, or nonprofit setting
Experience working with databases, student information systems, or other operational software platforms
Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
Excellent written and verbal communication skills
Strong attention to detail and accuracy when managing records, compliance documentation, and operational processes
Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Ability to handle confidential and sensitive information with professionalism and discretion
Strong customer service mindset and ability to build positive relationships with staff, students, families, and vendors
Ability to problem-solve independently and exercise sound judgment in fast-paced environments
Ability to adapt quickly to changing priorities and urgent operational needs
Demonstrated ability to manage projects from planning through execution
Ability to work both independently and collaboratively as part of a team

Nice To Haves

Experience with systems such as ATS, SchoolMint, Galaxy, FAMIS, or other student information systems
Experience coordinating events, logistics, transportation, or vendor relationships
Experience with purchasing, inventory management, budgeting, or invoice processing
Knowledge of school compliance requirements and student record management
Belief in the Classical Charter Schools mission and education model
Highly organized, motivated, and capable of seeing projects from beginning to end
Strong work ethic and a “whatever it takes” disposition.

Responsibilities

Serve as gatekeeper to address questions and minimize interruptions of the school admin team
Answer phones, redirect inquiries as may be appropriate and relay messages to staff in a timely manner
Maintain a clean and organized office environment
Manage daily school operations and administrative systems to support the effective functioning of the school
Oversee procurement, purchasing, inventory management, vendor relationships, invoice processing, and budget tracking
Maintain accurate student records and data systems, including attendance, enrollment, transportation, and compliance documentation
Coordinate student transportation services, including bus eligibility, route assignments, and MetroCard distribution
Plan and execute school-wide events and logistics, including picture day, field trips, family events, testing, graduation, and special programs
Prepare and submit permits, transportation requests, facility requests, and other required operational documentation
Manage shipping, receiving, supply distribution, food service support, printing services, and office operations
Respond to student emergencies and provide operational support to staff, students, and families
Lead and support operational projects while ensuring timely execution, compliance, and strong customer service