Operations Associate

Children's National Hospital

9d • $48,672 - $81,120 • Onsite

About The Position

This Program Associate supports the Hematology department by performing administrative and secretarial responsibilities to support the division management and other staff members in a challenging and fast-paced work environment. Performs duties of a confidential nature. Works under general guidance and supervision. Responsibilities may include communication and coordination with all levels of internal and external customers, receiving and screening calls, correspondence and/or visitors, making travel and meeting arrangements, preparing correspondence, light data management, document preparation and report formulation as needed.

Requirements

• Bachelor's Degree (Required) or Relevant experience beyond the minimum required work experience may substitute for the educational requirement on a 1-to-1 ratio (i.e. one year of relevant work experience equals one year of required education)
• 1 year Related experience (Required)
• Excellent analytical skills
• Demonstrated proficiency using Microsoft Office including Excel
• Excellent written and verbal communication skills
• Strong organizational skills.

Responsibilities

• Manage day-to-day administrative functions for designated division such as organizing and maintaining division files and records, performing complex clerical duties and analytics, supply and equipment orders, etc.
• Assist with all levels of internal and external customers, receive and screen calls, correspondence and/or visitors, make travel and meeting arrangements as needed.
• Serve as a communication link to other CNHS departments, (e.g. coordinate and schedule office appointments, meetings and conferences, etc.).
• Independently research, develop, and compose presentation materials and speeches in a variety of settings.
• Identify and understand issues, problems, and opportunities; determine potential courses of action and develop appropriate solutions
• Routinely coordinate and facilitate solutions with internal and external organizations and constituents.
• Maintain responsibility for application process for designated division such as Rotating Residents, new hire training, Medical Staff appointments, delivery of services, etc.
• Maintain designated division finances for various accounts as travel, education, office supplies, dues, etc.
• Speak up when team members appear to exhibit unsafe behavior or performance
• Continuously validate and verify information needed for decision making or documentation
• Stop in the face of uncertainty and takes time to resolve the situation
• Demonstrate accurate, clear and timely verbal and written communication
• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Benefits

• Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
• Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
• Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
• Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
• Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level