Operations Associate - Peak New York

Tao Group Hospitality•New York, NY

2d•Onsite

About The Position

Supports the setup, maintenance, and logistics of event equipment and inventory to ensure seamless execution of event operations. This role is responsible for preparing, organizing, and transporting event materials to and from event sites. The Equipment Associate works closely with event coordinators, operations staff, and vendors to maintain high standards of safety, efficiency, and customer service. Interact with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Requirements

Minimum 1 year experience receiving and handling inventory required
Previous experience in a high-volume restaurant/nightclub/lounge
Ability to write, read, and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for Team Members, management, and guests to read
Must be able to stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 75 lbs. with or without assistance
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

Anticipate and accommodate the needs of the guests
Maintain the general cleanliness and orderliness of the tables and surrounding area including floor
Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs
Responsible for the collection, movement, distribution, and requisition of events inventory and equipment for each event
Mobilize large furniture and equipment throughout the Venue
Perform equipment pulls and returns independently based on the specific needs of the event as outlined by the Venue Managers
Maintain accurate inventory count both pre and post event
Maintain communication with management throughout events to ensure all equipment is present
Access storage needs and communicates with team accordingly
Report/document any missing/broken items to management
Maintain storage organization and cleanliness to ensure smooth event service
Upkeep of our shared storage spaces
Receiving and returning of packages