Liquid Instruments - Operations Associate

Anzu Partners • Del Mar, CA

3d • $65,000 - $80,000 • Onsite

About The Position

Liquid Instruments is recruiting an Operations Associate to keep daily operations running smoothly while helping build systems to support company growth. The role owns core fulfillment tasks and supports order and inventory management, while also taking on technical projects such as building HubSpot workflows and reports, automating manual processes, and identifying practical uses for AI. It is suited to someone who reliably handles day-to-day essentials and works to address the root causes of problems.

The position reports to the Operations Lead and is based on-site in the Del Mar office. The Operations Associate fulfills domestic and international orders, maintains inventory and HubSpot records, supports customer and internal requests, manages software activation and tracking for customer and demonstration units, and assists with international shipping documentation. The role also builds and maintains operational HubSpot tools, improves automations, explores AI applications, and documents processes in Confluence.

Requirements

• 1–3+ years of operations experience in fulfillment, inventory, or supply chain.
• Experience with an inventory management or ERP system.
• Working knowledge of a CRM, ideally HubSpot.
• Practical experience using AI tools to work more efficiently.
• Professional written and verbal communication skills with customers, vendors, and internal teams.
• Strong attention to detail, particularly with orders, shipping documents, and records.
• Bachelor’s degree in Business Administration, Information Systems, Supply Chain, or a related field.
• Reliable and consistent, with the ability to own daily responsibilities.
• Adaptable and comfortable on a small operations team with shifting priorities.
• Curious about why problems happen and motivated to fix them for good.
• Ownership mindset and comfort taking a project from idea to finished build.

Nice To Haves

• Experience with automation tools such as Zapier.
• Light scripting experience in Python or SQL.
• Familiarity with international shipping paperwork.

Responsibilities

• Fulfill domestic and international orders, including adding shipping and delivery confirmations to order records.
• Maintain accurate inventory records through daily stock updates and monthly inventory counts.
• Acknowledge and respond promptly to priority customer orders and inquiries.
• Manage software activation for customer, loaner, demo, and trial units, and track unit movement to ensure returns or conversions occur on time.
• Maintain accurate HubSpot records for Sales and Finance reporting.
• Respond to internal operations requests and answer questions from the Finance team.
• Support international shipping and export documentation as needed.
• Build and maintain HubSpot properties, workflows, and reports that support operations.
• Identify manual tasks for automation and build or improve automations using tools such as Zapier.
• Explore and implement practical uses of AI tools to improve operational workflows.
• Document processes and procedures in Confluence so knowledge is shared across the team.

Benefits

• Comprehensive medical and dental insurance, with 100% of premiums paid for employees.
• Equity position in Liquid Instruments.
• 401(k) plan with company match.
• Four weeks of paid vacation, sick time, and holidays.
• Laptop for work use.
• Experience at a venture-backed startup.

What This Job Offers

• Job Type: Full-time