Operations Associate (26-27)

KIPP Public Schools Northern California•East Palo Alto, CA

12d•Onsite

About The Position

The Operations Associate will play a critical role in maintaining the systems that support excellent teaching and learning - both in-person and virtually. They will manage the front office and serve as the first point of contact for any students, families, staff, or visitors in the office. They must also passionately believe in the value of a KIPP education and have the ability to enthusiastically share that vision and belief with others. This position is an excellent opportunity for a highly driven self-starter to support a high-performing school.

Requirements

Minimum 1 years of work experience, 2 or more years strongly preferred
High school diploma required
Spanish fluency preferred
Knowledge of the San Francisco neighborhoods
Demonstrated proficiency with Microsoft Word and Microsoft Excel
Ability to self-direct, prioritize and multi-task among competing goals
Demonstrated ability to work well with others and build relationships across teams
Excellent written and verbal communication skills with keen attention to detail
Unquestioned integrity and commitment to KIPP Public Schools Northern California mission and values
Ability to navigate office and school campuses, and hold meetings in different spaces.
Traditionally, much of the day involves sitting.
Ability to access and utilize technology.
Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, work with interruptions, concentrate for long periods of time, read, calculate, perform routine math problems, memorize and recall objects and people.

Nice To Haves

Occasional lifting/carrying of equipment 1-20 lbs.
Office and/or classroom environment subject to constant interruptions and distractions.
Occasional classroom/school environment and travel.
In emergency context (e.g., pandemic) work may be conducted virtually fully or partially for extended periods of time or longer, and the expectation is that the individual will establish a productive, remote work environment (e.g., ability to stay connected through different technology means).
It may require remote work as current public health guidelines warrant.

Responsibilities

Manage front office and incoming visitors
Own the creation of a welcoming, organized front office that reflects school values and culture
Manage inventory of office supplies, student store items, textbooks, uniforms, and other materials
Serve as the point person for first aid and student medication
Assist with managing the school’s finances, including assisting with school fees, deposits, cash management, and purchasing
Manage student attendance and data
Track daily student attendance accurately, including distributing tardy slips, checking records, and compiling attendance documentation
Arrange morning calls home to students who are absent, and if needed, coordinate absent students’ homework drop-off and pick-up
Support a culture of high attendance by tracking unexcused absences, managing truancy documentation, and scheduling truancy meetings
Maintain complete and accurate student records in cumulative folders and in PowerSchool
Support with compiling academic data for report cards, transcripts, and other documents
Support student enrollment
Support student recruitment activities and school events (e.g. open houses, information sessions)
Support management of all incoming applications and enrollment paperwork for new and returning students
Help prepare application data and communications for the enrollment lottery
Own specific parts of the enrollment process, such as scheduling family meetings or managing all incoming new student enrollment paperwork
Support communications systems
Help prepare weekly bulletins in English and Spanish to distribute to team & family
Assist in the preparation of all parent communications, including letters and report cards
Assist in maintaining updates and newsletters on the school website
Manage communication systems with families by sending out mailings and using the SchoolMessenger system for school events
Support school leadership with creating a joyful learning environment
Support with furnishing and decorating the facilities to model school values and culture
Support with implementing school safety plans and procedures
Assist with on-campus and off-campus school events, including student field trips
Adhere to KIPP’s health and safety guidelines as outlined by the CDC, CDE, and public health agencies’ recommendations
Assist with other tasks and projects as necessary or assigned