Operations Associate II
About The Position
The Operations Associate II performs general warehouse functions, including picking, packing, and scanning, in accordance with AMS Fulfillment procedures. Using a company-issued handheld device and, in some facilities, advanced picking and packing technology, the associate selects items and places them in containers or bins according to instructions. The role includes checking containers for damage and verifying that selected items and quantities are correct, as well as ensuring inbound and outbound shipments are accurate and defect-free. The associate completes assigned work, communicates with operations managers, supervisors, and leads, performs end-of-day housekeeping according to zone procedures, and works in different warehouse areas as needed. Depending on assignment, work may involve front-of-wall or back-of-wall picking tasks or command center duties coordinating multiple wall stations and working with other warehouse departments. The position is based at the Witherspoon Warehouse in Valencia, California. Work takes place in a warehouse environment that may involve temperature changes and noisy or loud surroundings. The role typically requires standing, walking, bending, reaching, and lifting.
Requirements
- High school diploma or equivalent.
- At least 1 year of work experience in a similar role.
- Strong problem-solving skills.
- Excellent verbal communication skills.
- Attention to detail and organization.
- Ability to work under pressure in a fast-paced environment.
- Ability to work harmoniously with a diverse range of people and as part of a team.
- Ability to work overtime and weekends with short notice.
- Basic technology skills, including the ability to read and interpret a numerical display.
- Ability to stand for long periods and perform repetitive tasks.
- Ability to remain mobile and self-directed, including shifting work areas or stations as needed.
- Ability to count accurately and identify illegible shipping labels.
- Ability to multitask and work with a high sense of urgency.
- Ability to safely operate equipment such as box cutters.
- Ability to lift up to 45 pounds.
Nice To Haves
- Knowledge of a WMS system.
Responsibilities
- Complete daily assignments, including product picking, packing, and scanning.
- Use new technology for picking and verify scans using InOrder and a handheld device.
- Communicate with the operations manager, supervisor, or lead when a job is completed.
- Perform housekeeping duties at the end of each working day according to specific zone procedures.
- Work in different areas of the warehouse as needed.
- For front-of-wall work, use a ring scanner, recognize blinking lights, scan the correct product, maintain workflow pace, and shift to the back of the wall when appropriate.
- For back-of-wall work, move to walls with the most open orders, count correctly, identify illegible shipping labels, and work the correct slot.
- For command center work, manage several wall stations, look up inventory and understand inventory levels, and coordinate with different warehouse departments.
- Ensure inbound and outbound shipments are correct and defect-free.
- Operate equipment such as box cutters safely.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
