Operations Assistant

CVCH•Wenatchee, WA

1d•Onsite

About The Position

The Operations Assistant serves as a representative and provides administrative support for the Chief Operations Officer and Behavioral Health Director. This position also offers administrative support to operations leaders and projects.

Requirements

Associate’s degree or equivalent work experience preferred.
One year experience in an administrative capacity.
One year experience taking meeting minutes.
English fluency required.
Strong interpersonal and communication skills.
Analytical and problem-solving abilities.
Ability to manage sensitive and confidential information.
Ability to work independently and collaboratively.

Nice To Haves

Operations Administrative Asst I, II: Administrative Professional Certification preferred.

Responsibilities

Serve as a representative of and provide administrative support for the Chief Operations Officer and Behavioral Health Director.
Provide administrative support to operations leaders and projects.
Exemplify excellent customer service with patients, visitors, and staff, demonstrating integrity, courtesy, friendliness, helpfulness, and respect.
Demonstrate a positive attitude that reflects favorably on CVCH’s image.
Demonstrate mastery skill at AIDET.
Provide clerical and schedule management support for assigned operations leaders, including tracking due dates, meeting minutes, outlook scheduling, and staff scheduling entry.
Assist with taking patient complaints.
Update and maintain signage.
Provide back-up support to the administrative assistant team.
Perform ad hoc reporting.
Draft professional letters under the direction of assigned leaders.
Assist with event organization.
Coordinate assigned meetings, including scheduling, attendance, agenda preparation, minutes, and ordering refreshments and/or meals as needed.
Complete program audits and tracking reports as needed.
Act as a point of contact for assigned projects.
Perform other duties and tasks as assigned by supervisor.
Start shift on time and meet attendance standards per the FTE assigned in HRIS system.
Follow safety policies and maintain a clean, safe work environment.
Demonstrate sound work ethics, flexibility, and cultural sensitivity.
Uphold CVCH’s mission and core values in all interactions.
Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.
Run ad hoc reports as requested.
Annually review CVCH Community Partner Directory for accuracy and updates as needed.
Participate in internal committees or special projects.
Contribute to internal communications or newsletters.