Operations Assistant

QUEST FOOD MANAGEMENT SERVICES•Gurnee, IL

About The Position

The Operations Assistant supports the Unit Manager and/or District Manager with the overall operations of a school and business dining unit while maintaining Quest’s standards of excellence. This hourly position is accountable for the corporate daily, weekly, and monthly paperwork required to run the unit effectively. The role supports operational, administrative, financial, staffing, service, cleanliness, food quality, asset-control, marketing, and training activities. It requires effective communication with management, staff, catering customers, school faculty and staff, and Quest corporate personnel, as well as teamwork with Quest managers and directors at other locations when needed.

Responsibilities

  • Communicate Quest’s vision, values, and founding principles and demonstrate commitment to them through daily actions.
  • Report to scheduled shifts on time and in complete uniform as outlined in the Quest team member handbook.
  • Perform unit opening and closing responsibilities as required.
  • Complete weekly and monthly catering billing.
  • Maintain open and effective communications with management and staff, catering customers, school faculty and staff, and Quest corporate management and office personnel.
  • Communicate all issues to the Unit Manager.
  • Assist with and oversee cash control, daily deposits, logs, vending revenue, and cash and online prepayments.
  • Assist with new-hire screening and coordinate and submit personnel files and new-hire paperwork.
  • Work with management to maintain high standards of service, cleanliness, food quality, asset control, marketing of lines, and training, and to earn the respect of team members.
  • Work as a team player with other Quest Managers and Directors at other locations when needed.
  • Enter invoices.
  • Review payroll timecards.
  • Perform other duties as assigned.

Benefits

  • Flexible work opportunities intended to encourage healthy life balance.
  • Competitive compensation and benefits.
  • Training, development, and access to highly visible leadership to support professional growth.
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