Operations Assistant

Bay FC • San Jose, CA

10h • $20

About The Position

Bay FC is seeking Operations Assistants to join our Operations team to play an important role in preparing the stadium for matchdays, coordinating and executing club operations outside of matchdays, and ensuring the smooth execution of event operations. Staff are responsible for performing various tasks including the physical setup and breakdown of facilities and equipment. This is a part-time, seasonal role.

Requirements

• Ability to work flexible hours, including nights, weekends, and holidays based on the event schedule.
• Ability to work outdoors in varying weather conditions, including extreme heat and cold.
• Ability to communicate clear and concise messages over a radio.
• Ability to work in extreme pressure situations, be flexible and make changes on the fly.
• Ability to maintain a high level of professionalism and customer service at all times.
• Ability to lift and carry up to 35 lbs, walk, stand, and move around the stadium for extended periods during events.

Responsibilities

• Assist Bay FC front office staff and partners with FanFest activation load-in and load-out from storage on matchdays.
• Set up and break down furniture, signage, field equipment, partner activations and other elements as needed on matchdays.
• Provide additional matchday support, including giveaway distribution, venue and field access control, and related operational duties.
• Support Bay FC front office staff with the setup and breakdown of non-matchday club events.
• Transport equipment, giveaways, and other event-related elements around the Bay area, as needed.
• Deliver exceptional customer service to partners and fans through friendly and professional interactions, proactive engagement, knowledge of match and venue procedures, and a polished appearance.
• Operate PayPal credential check-in on matchdays, effectively utilizing knowledge of credential software, policies, and procedures.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed