Operations Assistant

WHOLESALE ELECTRIC SUPPLY CO OF HOU • Victoria, TX

6d • Onsite

About The Position

The Operations Assistant reports directly to the Operations Administrator, which provides operational and administrative support at the branch level.

Requirements

• Ability to handle large volume of returns daily
• Good communication skills, organizational skills for keeping records of return invoices
• Self-motivated and a Team player
• Proactive in terms of taking the initiative to perform tasks as required
• Strong analytical, problem-solving, and follow-through skills
• Reliable, Time Management, detail-oriented, and accurate in providing information to associates
• Ability to work in a fast-paced environment and to meet cutoff periods and deadlines

Nice To Haves

• 1 – 2 years Electrical Industry experience is preferred
• Customer Returns experience preferred

Responsibilities

• Administratively supports the operations team
• Maintain return authorization and credit memo forms pending return of material
• File and research freight claims when appropriate
• Process warehouse-receiving paperwork
• Assist in Warehouse order processing, shipping, receiving, and performs stock checks
• Assist Accounts Payable with invoice reconciliation and discrepancies
• Reconcile fuel card receipts and process freight invoices
• Provide resolution for incoming over, short, damaged, and unidentified material
• Reconcile open tickets
• Daily invoicing
• Provide backup for Switchboard Operator
• Process inbound customer returns in the system after matching the contents with the details on the sales return order.
• Communicate with the appropriate sales personal with regards to inbound material returns on any material that is returned and deemed a non-stocking item to facilitate the RGA back to the vendor
• Run open return reports to proactively seek out returns that may need to be cancelled or processed
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees