Operations and Production Manager

Wetz Warehousing LLC•Marietta, OH

About The Position

The Operations and Production Manager leads daily processing, material handling, warehousing, shipping and receiving, quality, safety, equipment, and employee activities at a polymer tolling and contract processing facility. The role coordinates people, equipment, and materials to meet customer requirements and company procedures. The manager uses the Warehouse Management System (WMS), Processing Management System, and other operational tools to manage processing, inventory, traceability, and shipment information. The position supports ISO 9001:2015 and GMP compliance and promotes a Right-First-Time, Zero-Defect, continuous-improvement culture. Responsibilities include leading employee performance and training, safety programs and emergency response, daily operations and processing controls, quality and compliance activities, inventory and material control, shipping and receiving, and continuous improvement.

Requirements

Bachelor’s degree in Engineering, Operations/Industrial Management, or a related field.
At least five years of relevant experience in a comparable role.
Understanding of enterprise management systems such as WMS, MES, ERP, and SCADA.
Working knowledge of ISO 9001:2015, GMP, OSHA, and industrial safety requirements.
Strong communication, organization, problem-solving, and operational data analysis skills.

Nice To Haves

Experience leading continuous-improvement initiatives using standard techniques and processes.
Experience in polymer processing, plastics manufacturing, extrusion, compounding, blending, or toll manufacturing; customer-owned materials or products; and customer-specific quality/GMP requirements.
Experience selecting and optimizing industrial equipment used in processing, production, manufacturing, or material handling.
Strong working knowledge of process equipment in a polymer tolling environment.

Responsibilities

Manage employees within the designated span of control and establish expectations for productivity, quality, attendance, safety, and ISO/GMP compliance.
Manage and develop key performance indicators to support peak performance.
Support onboarding, job-specific and refresher training, cross-training, progressive discipline, and employee development.
Promote safety through documented inspections, audits, meetings, toolbox talks, and training; enforce OSHA, company, and site safety requirements.
Ensure employees are trained and qualified for assigned work; identify hazards, correct unsafe conditions and behaviors, and support accident, injury, and near-miss investigations.
Maintain knowledge of the Emergency Response Plan, communicate emergency procedures, participate in drills, respond to incidents, coordinate responders, and complete incident reports, reviews, and corrective actions.
Coordinate processing, warehousing, material handling, and shipping/receiving activities; set assignments and priorities based on schedules, customer specifications, staffing, equipment, and material availability.
Monitor schedule, quality, safety, and productivity targets; resolve bottlenecks, delays, downtime, and resource constraints; maintain shift handoffs and clean, organized production areas.
Optimize processing equipment for safe and effective use and lead downtime-reduction, material-preservation, and efficient-processing projects.
Follow approved specifications, SOPs, work instructions, and batch/process documentation; complete pre-process checks of materials, equipment, and documentation.
Verify equipment preparation, inspection, and documented clean-out or line-cleaning; prevent unauthorized use of restricted materials and ensure rework, recycling, or reuse is authorized.
Monitor processing and communicate and document deviations, equipment problems, material discrepancies, and quality concerns; support investigations of nonconforming products and customer complaints.
Support ISO 9001:2015, GMP, customer-specific, and internal quality compliance through controlled procedures, work instructions, audits, forms, and production and inspection documentation.
Prevent unauthorized process, equipment, material, or procedure changes; support Management of Change (MOC) and escalate significant quality, compliance, or safety issues.
Use WMS to maintain accurate inventory, locations, transactions, and receipt-to-shipment traceability; apply FIFO when required and investigate inventory discrepancies.
Ensure materials, products, packaging, supplies, and equipment are managed according to best practices, customer requirements, ISO/GMP requirements, and company policies.
Coordinate timely and accurate movement of materials and products; verify shipment priorities, product identification, and documentation standards.
Use operational data, employee input, and continuous-improvement methodologies to improve productivity, quality, safety, cost, and service; standardize work and error prevention, reduce waste and variation, and verify improvement effectiveness.