Sr Manager, Production Operations

FIS Global • Columbus, GA

8d • $85,000 - $130,000

About The Position

FIS is seeking a Manager, Production Operations in Columbus, Georgia. The role leads and empowers operations professionals while establishing operational excellence, managing risk, and driving continuous improvement across production operations. The manager develops the production operations network and department, builds a framework of policies and procedures, and works across departments to align operational objectives. The position also develops reporting and insights to evaluate efficiency, risk, and opportunities, including potential automation and digitization. The role promotes staff development and a collaborative culture focused on innovation, safety, and continuous improvement.

Requirements

• Experience managing a large team or multiple smaller teams that include technical or professional colleagues and lower-level managers.
• A track record of developing and executing tactical and operational plans with a 1–2 year horizon, or managing high-impact projects or programs.
• Expert-level knowledge and skills in production operations or a related discipline, with broad understanding of adjacent functional areas.
• Demonstrated ability to implement moderate to significant process, system, or product improvements to enhance performance.
• Strong communication skills and the ability to influence cross-functional stakeholders regarding policies, practices, and procedures.

Nice To Haves

• Experience with P&L or budget oversight and management.

Responsibilities

• Facilitate risk assessments to identify challenges in processing functions and implement governance measures aligned with industry standards and organizational policies.
• Collaborate across departments to integrate operations, communicate directional objectives, and establish a unified approach among teams.
• Develop policies and procedures that support operational excellence within the production operations unit.
• Oversee development of the production operations network and guide the department's evolution to meet changing business needs.
• Develop reports and operational insights to evaluate efficiency, risks, and opportunities, and identify opportunities for automation, digitization, and efficiency gains.
• Establish continuous skill-development frameworks and lead and empower operations professionals to foster collaboration, innovation, safety, and continuous improvement.
• Direct activities that foster a collaborative safety culture and reinforce adherence to safety protocols.

Benefits

• Competitive compensation
• Comprehensive benefits
• Opportunities for continuous growth and career development
• Eligible employees may participate in incentive compensation plans, such as annual bonuses or sales incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed