Sr Manager, Production Operations

FIS•US GA CMH ONE RIVERFRONT, GA
•$85,000 - $130,000

About The Position

FIS is seeking a Manager, Production Operations to lead and empower a team of operations professionals in Columbus, Georgia. The role focuses on establishing operational excellence, managing risk, and driving continuous improvement across production operations. The manager will help shape the production operations department to meet evolving business needs, build a collaborative safety culture, and identify opportunities for automation, digitization, and efficiency gains.

Requirements

  • Experience managing a large team or multiple smaller teams of technical or professional colleagues and lower-level managers.
  • A proven track record developing and executing tactical and operational plans with a 1–2 year horizon, or managing high-impact projects or programs.
  • Expert-level knowledge and skills in production operations or a related discipline, with a broad understanding of adjacent functional areas.
  • Demonstrated ability to implement moderate to significant process, system, or product improvements to enhance performance.
  • Strong communication skills and ability to influence cross-functional stakeholders regarding policies, practices, and procedures.

Nice To Haves

  • Experience with P&L or budget oversight or management.

Responsibilities

  • Facilitate risk assessments to identify challenges in processing functions and implement governance measures aligned with industry standards and organizational policies.
  • Collaborate across departments to integrate operations, communicate directional objectives, and establish a unified approach among diverse teams.
  • Develop policies and procedures that provide a framework for operational excellence within the production operations unit.
  • Oversee development of the production operations network and guide the department's evolution to meet changing business needs.
  • Develop reports and operational insights to evaluate efficiency, risks, and opportunities, and identify areas for automation, digitization, and efficiency gains.
  • Establish continuous skill-development frameworks and lead and empower operations professionals to foster collaboration, innovation, safety, and continuous improvement.
  • Direct activities that foster a collaborative safety culture and emphasize adherence to safety protocols.

Benefits

  • Competitive compensation
  • Comprehensive benefits
  • Opportunities for continuous growth and career development
  • Eligible employees may participate in incentive compensation plans, such as annual bonuses or sales incentives.
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