Operations and Maintenance Manager (DiGeronimo Development)

DiGeronimo Companies•Brecksville, OH

About The Position

The Operations and Maintenance Manager is responsible for the day-to-day operation, maintenance, and repair of building systems and physical spaces. The role directly supervises 2–5 maintenance technicians and ensures the property is safe, code-compliant, and well-maintained. It coordinates preventive maintenance, responds to tenant and occupant requests, and manages vendor and contractor relationships. DiGeronimo Development develops mixed-use, residential, and commercial properties. This position oversees maintenance operations, staff, contractors, safety and compliance, and budget tracking. The manager provides regular reports to the Property Manager and participates in weekly maintenance team meetings and periodic property walkthroughs. Duties may change, and other responsibilities may be assigned.

Requirements

  • 3–5 years of experience in building maintenance.
  • 1–2 years of experience in a supervisory role.
  • Working knowledge of HVAC, plumbing, and electrical systems.
  • Strong organizational and communication skills.
  • Ability to manage competing priorities and respond to emergencies outside normal hours.

Nice To Haves

  • Experience with property management software for handling maintenance requests.
  • Experience overseeing licensed contractors or vendors for specialized systems, including elevators and fire/life-safety systems.

Responsibilities

  • Supervise, schedule, and assign daily work to 2–5 maintenance technicians.
  • Conduct performance reviews, provide coaching, and support training and development.
  • Manage staff scheduling to ensure adequate coverage, including on-call and emergency-response rotation.
  • Oversee preventive maintenance for HVAC, plumbing, electrical, and life-safety building systems.
  • Prioritize and assign open work orders or tickets, ensuring timely completion and proper documentation.
  • Conduct regular building walkthroughs to identify issues before they become urgent.
  • Maintain accurate maintenance logs and records for compliance and audit purposes.
  • Coordinate licensed contractors for specialized work outside the team's scope or licensing, including elevator, fire/life-safety, and major mechanical systems.
  • Obtain and review vendor quotes and monitor contractor performance and work quality.
  • Ensure required inspections and certifications, including elevator, fire alarm, and sprinkler inspections, are scheduled and current.
  • Ensure compliance with applicable building, fire, and safety codes.
  • Maintain maintenance-team safety protocols, including PPE, lockout/tagout, and chemical handling.
  • Respond to and document emergencies, including equipment failures and life-safety incidents.
  • Assist in developing and managing the maintenance budget.
  • Track expenses against budget for supplies, contracts, and capital repairs.
  • Provide regular status reports to the Property Manager on open items, budget, and capital needs.
  • Participate in weekly maintenance team meetings and periodic property walkthroughs.

Benefits

  • Weekly competitive pay.
  • Medical, dental, and vision benefits.
  • FSA and HSA.
  • Life insurance and optional family life insurance.
  • Short-term and long-term disability.
  • Wellness incentive program.
  • Paid holidays and PTO.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Stability and a variety of roles that provide a path to career advancement.
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