Operations and Customer Quality Engineer

Applied Materials•Austin, TX

1d•$78,500 - $108,000

About The Position

Applied Materials is hiring an Operations and Customer Quality Engineer in Austin, Texas. The role develops and applies quality standards to meet company and customer requirements, and develops and conducts related tests. It designs and implements inspection, testing, and evaluation methods for product and production-equipment precision and accuracy; develops methods, parameters, project methodologies, and proposals; and prepares inspection and testing documentation. The engineer recommends corrective actions for procedural, product, or process deficiencies, gathers and evaluates operational and test data, and reviews work methods, procedures, and policies. The role tracks qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs, and participates in audits. It uses drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures as needed. The engineer reads and interprets technical drawings and specification requirements, and works to reduce qualification cycle time and cost while maintaining quality performance. The position requires technical experience with at least one Applied Materials product. MDP is preferred, as are EPI, FEP, Etch, and DDP experience. The role provides informal guidance to new team members, communicates with people at all levels of the business, and may set up cross-functional teams to solve problems. The employee must be willing to work with the team for a three-year period and able to travel internationally to customer sites. Customer Engineer experience and an engineering-discipline education are preferred. The role is full-time, with travel of approximately 10% and no relocation eligibility.

Requirements

Technical experience with at least one Applied Materials product.
Willingness to work with the team for a three-year period.
Ability to travel to and from customer sites internationally.
Ability to communicate at all levels of the business.
Ability to set up cross-functional teams to solve problems.

Nice To Haves

MDP product experience is preferred; EPI, FEP, Etch, and DDP are also identified.
Customer Engineer experience is preferred.
Education in an engineering discipline is preferred.

Responsibilities

Develop and apply quality standards in accordance with company and customer requirements, and develop and conduct related tests.
Design and implement methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and production equipment.
Develop methods and parameters, project methodologies, and project proposals.
Develop and use procedures; prepare inspection and testing documentation; and recommend corrective actions for procedural, product, or process deficiencies.
Gather operational and test data and evaluate results.
Evaluate work methods, procedures, and policies.
Track qualification status, review reliability test results, determine disposition of non-compliant products, review and release qualification packs, and participate in audits.
Use drawings, specifications, industry standards, and sketches; adapt inspection measuring devices and procedures when necessary; and read and interpret technical drawings and specification requirements.
Reduce qualification cycle time and cost while meeting quality performance requirements.
Provide informal guidance to new team members.
Communicate at all levels of the business and set up cross-functional teams to solve problems.
Travel to and from customer sites internationally.