2026-2027 Operations and Culture Assistant

Ednovate • East Los Angeles, CA

2d

About The Position

The Operations and Culture Assistant supports operational excellence at an Ednovate school site, helping ensure that the school is safe and efficient and that resources are readily available and aligned with educational priorities. The role serves as a friendly point of contact for families, staff, visitors, and students in the main office, and supports student data and attendance processes so students are in school every day. This hourly, non-exempt position reports to the Dean of Operations.

The assistant supports school and network operations, including student records, meals, cleanliness, safety, and technology. The role also provides customer service, maintains operational compliance, and contributes to a caring and accountable student culture. It is suited to an organized, flexible, team-oriented individual interested in working in a collaborative, results-oriented environment.

Requirements

• High school diploma or equivalent.
• Experience working in operations, customer service, and/or a K-12 school setting is preferred.
• Fluency in written and spoken Spanish is preferred.
• Ability to perform the essential functions of the position satisfactorily; reasonable accommodations will be made for employees with disabilities upon request, absent undue hardship.
• Mission-driven and passionate about increasing college attainment for historically underrepresented students.
• Committed to promoting educational opportunity for all students and families.
• Collaborative team player who works well with people from diverse backgrounds and engages in healthy debate and feedback.
• Resourceful, persistent learner with a growth mindset.

Nice To Haves

• Associate’s or Bachelor’s degree.
• Experience working in operations, customer service, and/or a K-12 school setting.
• Fluency in written and spoken Spanish.

Responsibilities

• Support the operations team in meeting school and network goals, including maintaining student records, meals, cleanliness, school safety, and technology.
• Lead daily attendance phone calls, support the attendance intervention process, and support reporting to the authorizer and state.
• Manage and track Chromebooks, triage repairs, coordinate external repairs with the Tech Support team, support teachers with classroom technology such as Apple TV and projectors, and assist students with password resets.
• Provide warm, timely support to staff, students, visitors, and families.
• Manage the main office front desk by welcoming and directing families and visitors, receiving phone calls and delivering messages, supporting uniform sales, and receiving and managing deliveries.
• Maintain accurate student data throughout the school year, ensure student files are complete and up to date, and support preparation for Report Card Pickup.
• Follow operational processes for finance, safety, data, and communication to meet authorizer, state, federal, and audit requirements.
• Supervise students during transitions, large group gatherings, breakfast, lunch, and/or after-school activities.
• Lead the student Chromebook loaner distribution system.
• Provide additional student culture support as assigned.

Benefits

• Competitive and transparent hourly salary of $22 to $30, depending on background and experience.
• Medical, dental, and vision coverage, including a fully paid medical and dental option for employees and their families.
• Flexible spending account options.
• Paid family leave.
• Short-term disability and life insurance benefits.
• Fitness and entertainment discounts.
• Generous paid time off and holidays.
• 403(b) retirement savings plan with company match.
• Opportunities to grow, learn, and be part of the Ednovate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED