Operations and Communications Coordinator

North Carolina League of MunicipalitiesRaleigh, NC
$55,000 - $60,000Hybrid

About The Position

The North Carolina League of Municipalities (NCLM) is seeking a highly organized Operations and Communications Coordinator to support the execution of integrated communications initiatives across multiple teams and departments. This role will serve as the day-to-day driver of project delivery, ensuring timelines are maintained, teams are aligned, and deliverables meet quality standards. The Coordinator will serve as a centralized resource responsible for coordinating workflows, maintaining tracking systems, and driving alignment across teams.

Requirements

  • 3-6 years of project management experience, preferably in a communications, marketing, or agency setting
  • Strong organizational and time management skills with attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Familiarity with project management tools
  • Excellent problem-solving skills and a proactive, solutions-oriented mindset
  • Willingness to take ownership of work and exhibit a high level of personal accountability
  • Understanding of and ability to articulate the role communication plays in project success

Responsibilities

  • Develop and manage detailed project plans, timelines, and workflows for communications initiatives
  • Coordinate across internal teams to ensure alignment and timely execution
  • Track project progress, monitor deadlines, and flag risks or delays proactively
  • Maintain documentation, project trackers, and reporting tools
  • Identify risks, dependencies, and opportunities for optimization across projects
  • Establish and refine project management processes, tools, and best practices to improve team efficiency
  • Serve as a central point of coordination across departments, ensuring alignment and accountability
  • Provide daily oversight of projects, including tracking milestones and deliverables, with an expectation to ensure project teams are on track to meet deadlines
  • Recommend opportunities to innovate and advance the breadth and quality of work through the lens of project management, ensuring best practices are shared
  • Implement project management processes and create project management tools, including intake and kick-off, routine project review and progress meetings and reporting
  • Work with the Director and Assistant Director of Strategic Communications and Member Engagement to implement special projects.

Benefits

  • Generous paid time off
  • Participation in the NC Local Government Retirement System
  • 401K Plan with 4% employer match
  • Employer paid medical insurance
  • Employer paid dental insurance
  • Employer paid vision insurance
  • Employer paid life insurance
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