Aftercare and Communications Coordinator

LifeShare Network, Inc.•Oklahoma City, OK

9d•Onsite

About The Position

Behind every gift of organ and tissue donation is a family navigating one of life's most difficult moments. As an Aftercare & Communications Coordinator, you'll play an important role in ensuring those families continue to feel supported, remembered, and connected long after donation. This position combines compassionate family support, program coordination, volunteer engagement, and communications into a meaningful career that directly impacts donor families and the communities we serve. If you're highly organized, an exceptional communicator, and passionate about making a difference, we'd love to meet you. LifeShare Network exists to save lives and inspire hope – and is the vital link between organ donors and transplant recipients. Through innovation, collaboration, and operational excellence, we help maximize every donation opportunity and provide hope to thousands of patients awaiting transplantation. At LifeShare Network, you’ll become part of a mission-driven team devoted to honoring every gift, supporting every family, and advancing the field of organ donation and transplantation. As the Aftercare & Communications Coordinator, you'll help ensure donor families receive compassionate support while coordinating the communication programs that keep them connected to LifeShare Network's mission. You'll serve as a key resource for volunteers, assist with community outreach efforts, and help execute programs that honor the incredible gift of donation.

Requirements

Bachelor's degree in Communications, Administration, General Studies, or a related field, or an equivalent combination of education and experience.
One to three years of experience in administrative support, volunteer coordination, nonprofit organizations, communications, or a related field.
Outstanding written and verbal communication skills.
Strong public speaking and presentation abilities.
Exceptional organizational skills with close attention to detail.
Ability to manage multiple priorities while consistently meeting deadlines.
Strong interpersonal skills with the ability to build meaningful relationships.
Professionalism, empathy, and discretion when working with sensitive information.
Proficiency with Microsoft Office applications, including Word and Outlook.

Responsibilities

Provide compassionate aftercare support to donor families through phone calls, correspondence, and resource coordination.
Coordinate donor family and transplant recipient correspondence while maintaining confidentiality and timely communication.
Manage the distribution and inventory of aftercare materials, grief resources, brochures, and promotional items.
Maintain accurate records within a CRM Foundation database.
Coordinate and support LifeShare Network’s volunteer program, including recruiting, onboarding, training, scheduling, and ongoing engagement.
Connect volunteers with community events, speaking opportunities, and public education initiatives.
Assist with statewide marketing and outreach efforts, including public events, driver's education programs, and tag agency initiatives.
Collaborate with the Communications team on special projects that support donor families and increase community awareness.
Help ensure projects, communications, and administrative responsibilities are completed accurately and on schedule.