Operations Analyst

Colonial Electric Supply•King of Prussia, PA

4d•Remote

About The Position

The Operations Analyst will monitor and evaluate our operational processes and outputs to ensure they meet the established quality standards, become our operations subject matter experts, maintain all of the process and policy docs, perform routine process audits, and analyze quality data to determine root causes preventing operational excellence.

Requirements

Bachelor's degree (B. A.) from four-year college or university; preferably in Operations or Business Management; or equivalent combination of education and experience in Operations.

Responsibilities

Collect and review procedural documents and training documents for each process
Revise existing procedures or create those that are needed for each process
Tracking Instructions and checklists for procedures within each process that can used for training existing and new employees
Create audit process to audit process flow and standards to process documentation
Process & track measurables to show performance to standards established
Create a Dashboard for employees to review measurables and reports on process performance against the standards

Benefits

Medical Insurance - Choose between a traditional PPO and flexible health plan with a tax-free health savings account
Comprehensive and affordable coverage
Preventative care covered at 100%
Access to the Blue Cross Blue Shield national network
Dental Benefits - Affordable coverage with annual exams, cleanings and x-rays covered at 100% and rollover benefits.
Vision Benefits - Get yearly eye examinations and buy new lenses, frames, and contacts. Or skip the glasses and enjoy special discounts on LASIK procedures! You’ll have access to 70,000 provider locations across the U.S., including well-known retailers like Walmart and America’s Best Glasses.
401(k) for Comfortable Retirement - Colonial Electric matches 25% of your contributions up to 6% of your annual earnings.
Life Insurance & AD&D Insurance At Zero Cost - Colonial Electric offers all full-time employees life and accidental death and dismemberment insurance (AD&D) at zero cost to you.
Paid Time Off - Including vacation, personal time, paid holidays and more.
Colonial Paid Parental Leave - CPPL offers parents company paid time off to care for the birth or adoption of a child.