Operations Analyst - Remote

Symetra

39d • Remote

About The Position

Responsible for Operations functions involving new and in-force Products. Maintains a high degree of initiative and an in-depth knowledge of products, operations and the Symetra organization. Works independently on day-to-day activities, documentation of new and existing processes, and possesses the ability to lead a project and/or remediation to successful completion.

Requirements

• College degree or equivalent work experience preferred.
• 2-5 years experience.
• Excellent written and oral communications.
• Advanced problem solving skills.
• High level of attention to detail.
• High school diploma required.

Responsibilities

• Creation, analyzation and maintenance of procedures and processes, identifies and implements ideas for improved efficiency.
• Lead and facilitate operations based projects that will focus on system changes, process improvements, remediations, product enhancements and launches, legal and compliance updates, and other core operational functions.
• System support and testing, responsible for User Acceptance Testing for new and existing system enhancements for your functional area and product line.
• Provide technical training support and daily production support as needed for both internal and external teams.
• Operational duties include but are not limited to generation and analysis of contracts and/or agreements, reporting and metrics, analytics, and auditing in support of measuring group operations productivity and effectiveness and in support of internal business partners, including but not limited to Finance, Sales, Compliance, Law, Business Analysts, and other internal business partners.

Benefits

• Flexible full-time or hybrid telecommuting arrangements
• 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Company matching for community contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree