Operations Analyst

Smile DoctorsDallas, TX

About The Position

The Operations Analyst analyzes operational performance of clinics and provides insights to help clinic operators improve business results. This role also manages clinic bonus programs and streamlines related workflows to improve turnaround time and strengthen reporting and analytics. This role requires use of approved AI tools to perform assigned tasks more efficiently and effectively.

Requirements

  • Strong oral and written communication skills
  • Ability to build relationships across multiple teams and translate operational data into strategic recommendations that drive efficiency and performance improvement
  • Bachelor’s degree in Finance, Accounting or a related field required
  • Three (3) years of experience in an analyst position in Finance Operations, Financial Planning & Analysis, or Strategy required
  • Advanced knowledge of Microsoft Excel
  • Intermediate knowledge of PowerPoint
  • Basic proficiency with Power BI or similar data analysis tools
  • Strong data analysis and modeling skills

Nice To Haves

  • multi-site locations in the healthcare industry preferred

Responsibilities

  • Conduct operational analyses to generate insights and identify improvement opportunities within the clinics
  • Partner with Operations and Field leadership to interpret performance drivers and prioritize actions
  • Prepare, calculate, and analyze results for field incentive plans
  • Design and implement improved processes and procedures for incentive plans
  • Evaluate incentive plan effectiveness and quantify impact on overall business results

Benefits

  • Competitive salary
  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 3 weeks paid time off in your first year + paid holidays
  • Discounts on braces and clear aligners for you and your family members
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