Operations Analyst, TDS Operations

TD Bank•New York, NY

10h•Onsite

About The Position

Global Operations and Business Services is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving. Our dynamic team is divided into five main functional areas: Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, and Change Delivery. The Global Operations team partners with the front office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions across the trade lifecycle. The team is heavily involved in new product initiatives and process improvements to streamline our support model. They take great pride in ensuring controls are being continuously reviewed and updated while focusing on the customer at every point of contact. If you are industrious, collaborative, innovative, and enjoy visionary thinking, while also maintaining a commercial view on the market, joining our team could be an ideal opportunity for you. The Operations Analyst/Specialist I TDS provides back up for the Canadian Fixed Income Desk. This individual will handle corporate actions, daily cash reconciliation, tracking file uploads into FIST, and be a DTC clearance specialist. Responsibilities include the clearance of London trading activity passing through US broker/dealers. Activities include advising agent of ticket control numbers for confirmations and by performing required system maintenance. In addition, the position will maintain compliance files and verify new clients are set up on FIST, acknowledging that settlement and other client instructions are complete.

Requirements

3-5 years' experiences within Capital Markets role: Operations /Product Control / Financial Control
Knowledge of Microsoft Office products including Excel, Word PowerPoint (emphasis on Excel Skills)
Strong Communication Skills
Strong knowledge of reconciliations
Strong team player, collaborates well with others
Highly motivated individual willing to learn and take on multiple tasks
Knowledge of trade lifecycle and Capital Markets business
Sound knowledge of reconciliation management and development in a capital markets environment.
Bachelor's degree, or specialized training / equivalent work experience
3-5 years related experience

Responsibilities

Monitor, escalate and help resolve Cash Breaks, Depo Breaks, FOBO Breaks
Daily collaboration with cross functional teams and partners globally to help resolve breaks.
Ensure all breaks reports are complete, accurate and communicated on a timely basis.
Help prepare metrics and analytics related to breaks, fails and open items.
Work to ensure certain regulatory requirements are being met from an Operations perspective by providing Finance with the relevant data.
Accountable for resolving exceptions, non-standard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is required
Requires knowledge of business unit and operational functions for business area supported and regulatory issues/requirements for jurisdictions supported
Be able to lead small projects, work independently on various tasks and have to ability to suggest and implement process improvements.
Acts as a specialist owner or representative in the discipline
Leads / participates in the identification, development and implementation of new products, operating workflow, additional services/applications or operational efficiencies for Global Business Services
Identifies documents, investigates, and resolves service delivery issues
Manages relationships with the client, and other areas of TDS / GBS
Acts as a project manager for small-scale projects/initiatives
Initiates or participates in projects follows project management methodologies, communicates project status and provides timely escalation of issues to senior management to ensure project objectives are met
Interfaces with regulators, external groups (legal firms, accountants etc.), suppliers on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager
Escalates non-standard or high risk transactions or other activities as appropriate
Acquires and applies expertise in the discipline, provides guidance, assistance and direction to others in TD Securities
Identifies recommend and effectively executes standard practices applicable to the discipline
Analyzes service delivery issues and identifies potential solutions that enhance the customer experience and support TD Securities business objectives
Protects the interests of the firm identifies and manages risks
Completes business process reviews as required
Handle corporate actions, daily cash reconciliation, tracking file uploads into FIST, and be a DTC clearance specialist.
Clearance of London trading activity passing through US broker/dealers.
Advising agent of ticket control numbers for confirmations and by performing required system maintenance.
Maintain compliance files and verify new clients are set up on FIST, acknowledging that settlement and other client instructions are complete.