Operations Analyst, TDS Operations

TD • New York, NY

22h • Onsite

About The Position

Global Operations and Business Services is a diverse and dynamic group of individuals at TD Securities, providing critical infrastructure services that support and/or control the trading, investment, and corporate banking functions. The team is committed to innovation, execution excellence, and improving the employee value proposition, fostering a culture of diversity, inclusion, and community giving. The dynamic team is divided into five main functional areas: Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, and Change Delivery. The Global Operations team partners with the front office and other groups globally to mitigate risk and deliver world-class service to their global client base, providing operational support and control functions across the trade lifecycle. They are heavily involved in new product initiatives and process improvements to streamline their support model, ensuring controls are continuously reviewed and updated while focusing on the customer. This Operations Analyst role helps the team deliver effective operational processes related to reconciliations and regulatory control. The role is also accountable for assessing and actively leading continuous improvement efforts to increase efficiency and maintain standards and controls in a Global operating environment. Primary responsibilities include reconciliations of various on and off-balance sheet accounts across multiple business lines in the New York office. The incumbent should have a basic knowledge of the operating environment in their area and a general understanding of the full trade lifecycle for products and businesses across a Global Wholesale Bank. The Operations Analyst/Specialist I TDS also provides backup for the Canadian Fixed Income Desk, handling corporate actions, daily cash reconciliation, tracking file uploads into FIST, and acting as a DTC clearance specialist. This includes clearing London trading activity through US broker/dealers, advising agents of ticket control numbers for confirmations, performing system maintenance, maintaining compliance files, and verifying new client setups on FIST to ensure settlement and client instructions are complete.

Requirements

• 3-5 years' experiences within Capital Markets role: Operations /Product Control / Financial Control
• Knowledge of Microsoft Office products including Excel, Word PowerPoint (emphasis on Excel Skills)
• Strong Communication Skills
• Strong knowledge of reconciliations
• Strong team player, collaborates well with others
• Highly motivated individual willing to learn and take on multiple tasks
• Knowledge of trade lifecycle and Capital Markets business
• Sound knowledge of reconciliation management and development in a capital markets environment
• Bachelor's degree, or specialized training / equivalent work experience

Responsibilities

• Help the Team deliver effective operational processes as it relates to reconciliations and regulatory control
• Assess and actively lead continuous improvement efforts intended to increase efficiency and maintaining the standards and controls required in a Global operating environment
• Reconciliations of a variety of on and off-balance sheet accounts spanning multiple business lines in the New York office
• Monitor, escalate and help resolve Cash Breaks, Depo Breaks, FOBO Breaks
• Daily collaboration with cross functional teams and partners globally to help resolve breaks
• Ensure all breaks reports are complete, accurate and communicated on a timely basis
• Help prepare metrics and analytics related to breaks, fails and open items
• Work to ensure certain regulatory requirements are being met from an Operations perspective by providing Finance with the relevant data
• Accountable for resolving exceptions, non-standard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is required
• Lead small projects, work independently on various tasks and have the ability to suggest and implement process improvements
• Provide back up for the Canadian Fixed Income Desk
• Handle corporate actions, daily cash reconciliation, tracking file uploads into FIST, and be a DTC clearance specialist
• Clearance of London trading activity passing through US broker/dealers
• Advising agent of ticket control numbers for confirmations and by performing required system maintenance
• Maintain compliance files and verify new clients are set up on FIST, acknowledging that settlement and other client instructions are complete
• Act as a specialist owner or representative in the discipline
• Lead / participate in the identification, development and implementation of new products, operating workflow, additional services/applications or operational efficiencies for Global Business Services
• Identify, document, investigate, and resolve service delivery issues
• Manage relationships with the client, and other areas of TDS / GBS
• Act as a project manager for small-scale projects/initiatives
• Initiate or participate in projects, follow project management methodologies, communicate project status and provide timely escalation of issues to senior management to ensure project objectives are met
• Interface with regulators, external groups (legal firms, accountants etc.), suppliers on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager
• Escalate non-standard or high risk transactions or other activities as appropriate
• Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others in TD Securities
• Identify, recommend and effectively execute standard practices applicable to the discipline
• Analyze service delivery issues and identify potential solutions that enhance the customer experience and support TD Securities business objectives
• Protect the interests of the firm, identify and manage risks
• Complete business process reviews as required

Benefits

• Total Rewards package
• Base salary
• Variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan)
• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition
• Training programs
• Online learning platform
• Variety of mentoring programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees