Operations Analyst

Zenus Bank•San Juan, PR

About The Position

The Operations Analyst assists with processing and settling transfers of cash and other financial assets through the bank’s platforms and serves as the primary contact for wires and other transactions. The role monitors and processes incoming and outgoing transfers accurately and in compliance with applicable regulatory requirements. It also involves responding to transaction-related inquiries, supporting daily reconciliations and periodic operations reporting, and maintaining wire logs for Finance and Treasury.

Requirements

  • Understanding and general knowledge of bank policies, laws, and regulations, including BSA/AML programs.
  • 3–4 years of banking experience or equivalent knowledge.
  • Bachelor’s degree.
  • Bilingual skills in English and Spanish.

Nice To Haves

  • Experience in international banking is preferred.

Responsibilities

  • Monitor and accurately process incoming and outgoing transfers in compliance with OFAC, the BSA travel rule, and other applicable regulations.
  • Handle transactions and related inquiries in accordance with the bank’s policies and procedures, using client service skills.
  • Work with senior management and staff from other departments on daily reconciliation procedures and periodic operations reports required by management.
  • Maintain and balance daily logs for domestic and international wire transfers to meet Finance and Treasury Department requirements.
  • Serve as the primary contact for wires and other transactions processed by the bank.
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