Operations Analyst

World Bank GroupWashington, DC
Onsite

About The Position

Do you want to build a career that is truly worthwhile? The World Bank Group (WBG) is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. The East Asia and the Pacific Region (EAP) has made the fastest progress in economic growth and poverty reduction of any region in the last quarter-century. The region is home to 4 of the top 10 largest developing economies. It is one of the most integrated regions with Global Trade and is at the forefront of manufacturing, digital economy, green energy, and tourism. We need the greatest talent focused on the EAP region to harness the potential and innovation happening across the continent. Despite progress, the EAP region still faces huge development challenges. Over the last decade, growth has been driven primarily by investment rather than increased productivity. Now private investment is weak, and productivity is declining, further inhibiting investment and the creation of good jobs. A large portion of the region’s population remains vulnerable to income shocks, including from a global economic slowdown, changing global and regional value-chains, and climate-related risks. Addressing domestic revenue mobilization has been a longstanding challenge for several countries in the EAP region, which has constrained public services. The EAP Development Effectiveness Unit (EAPDE) plays an important role in advising the Regional Vice President and supporting EAP’s management and operational teams to deliver the strongest possible program in line with country and corporate priorities. EAPDE’s work program ranges from strategic and operational advice to regional management, to highly bespoke guidance to operational teams, work on quality, pipeline delivery management, portfolio management and monitoring, regional risk management, support on regional and corporate priorities, and operational learning and knowledge sharing for regional staff. EAPDE serves as the secretariat for the Regional Operations Committee (ROC), and it is the hub for the region’s learning program. The unit also provides support from HQ to the Division Directors by ensuring a representation role liaising between country offices and HQ, and managing communication and relationships with EDs offices. Staff in the unit have expertise in Bank instruments and operations policy, operational experience in the key sectors relevant to EAP, specific expertise in climate change-related corporate commitments, and mastery of Bank operational data systems. EAPDE is seeking an experienced, high-performing, energetic, adaptable, and flexible team member with demonstrated dependability, ability to manage a large workload, and dedication to teamwork.

Requirements

  • Master’s level degree with a minimum of two years of relevant professional experience
  • Knowledge of World Bank operations, financing instruments, operational policies and procedures, project cycle, and accountability and decision making
  • Good understanding of Bank’s corporate priorities and initiatives including, Jobs, Climate Change, Gender, FCV, and Maximizing Finance for Development
  • Superior ability to analyze data and use the Bank’s data systems and tools including Standard Reports, PowerBI, Client Connection, and the Operations Workspace
  • Full proficiency and hands-on experience with analyzing large datasets and ability to work quickly in Excel (advanced formulas, pivot tables, graphs, visuals) and PowerPoint
  • Demonstrated ability to apply AI tools effectively in analytical work, along with curiosity and initiative in exploring emerging AI capabilities
  • Demonstrated attention to detail, uncompromising on data quality, accuracy, and consistency
  • Demonstrated oral and written communication skills, ability to translate technical content into plain language, and capacity to prepare reports and presentations using MS Word, PowerPoint, and AI tools
  • Demonstrated ability to undertake a diversity of tasks within a rapidly changing and demanding environment on short deadlines
  • Proven capacity to build strong working relationships with colleagues and clients, demonstrating empathy, reliability, and a willingness to assist others, and contributing to a culture of trust, collegiality, and shared success

Responsibilities

  • Monitor the regional lending pipeline and portfolio on a regular basis by collating and analyzing data
  • Prepare tables and regular operational updates on the status of the pipeline and portfolio
  • Contribute to active pipeline and portfolio monitoring, identifying risks and issues
  • Monitor and report on follow-up actions resulting from pipeline and portfolio reviews and discussions
  • Serve as the regional focal points for Board date scheduling, in coordination with OPCS/SEC and internal teams (e.g. CMUs and GP staff) on scheduling/date changes
  • Maintain and Monitor Lending Projections (IDA, including IDA sub-windows, IBRD) by supporting the collection of data and coordinating with CMU focal points, OPCS and DFI
  • Coordinate with operations analysts in partner units such OPCS, PGs, Verticals, and CMUs
  • Assist in the review of corporate reports, operational products (PCNs, PADs, ICRs, ISRs for IPFs, DPFs and PforRs), country engagement products (CPFs, PLRs, CLRs, CENs) and various operational documents
  • Provide assistance to teams in a time sensitive and constructive manner in resolving operational issues (including related to the operations workspace)
  • Contribute to preparation of briefing notes, meeting minutes, talking points, and presentations as needed
  • Assist in the design and monitoring of the region’s MOU
  • Prepare talking points, briefing notes, and background documents for the RVP and DSO in advance of the monthly Delivery Review Meetings (DRM) and regular MOU discussions with the MDO
  • Assist in tracking progress on outcome targets and EAP’s other corporate strategic commitments such as climate change, gender, PCE/PCM, citizens’ engagement, small states strategy, and FCV strategy
  • Track use of IDA including IDA Windows
  • Contribute to briefs for annual and spring meetings and other similar events
  • Support innovation including integration of AI tools into operations analysis, monitoring, workflow, and data visualization
  • Support operational analytics in relation to partnerships with donors and other multilateral banks (e.g. co-financing and MOUs with ADB, AIIB)
  • Support operational analytics in relation to trust funds in EAP
  • Support the development and regular update of the EAP website
  • Assist in the coordination of the EAP operational community of practice
  • Support knowledge sharing as well as the development and delivery of operational training for regional staff

Benefits

  • retirement plan
  • medical, life and disability insurance
  • paid leave, including parental leave
  • reasonable accommodations for individuals with disabilities
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