Operations Analyst

Chesapeake Utilities Corporation•Dover, DE
•Hybrid

About The Position

The Operations Analyst supports the Project Management Office (PMO) and project delivery teams through capital planning, reporting, data analysis, project governance, and financial administration. The role maintains accurate project information, prepares management reports, supports forecasting, and ensures project data integrity across systems and reporting platforms. The position is hybrid and requires being within commuting distance of DeBary, Yulee, or West Palm Beach, Florida, or Newark or Dover, Delaware. The role coordinates with Finance, Accounting, Engineering, Procurement, Project Management, and other project delivery stakeholders.

Requirements

  • Bachelor's degree in Business, Finance, Accounting, Engineering, Project Management, or a related field; equivalent relevant experience may be considered in lieu of a degree.
  • At least 2 years of analytical, project controls, project management, finance, accounting, or business operations experience.
  • Valid driver's license, if required by business unit or location.
  • Financial analysis, forecasting, budgeting, and capital project financial administration skills.
  • Project controls, schedule reporting, cost reporting, variance monitoring, and change management support skills.
  • Experience with recurring and ad hoc reporting, dashboard maintenance, trend analysis, KPI tracking, and data visualization.
  • Advanced Microsoft Excel skills.
  • Data management, data validation, quality control, and accurate system recordkeeping skills.
  • Strong written and verbal communication skills and ability to coordinate across Finance, Accounting, Engineering, Procurement, and Project Management teams.
  • Strong organization, time management, attention to detail, and ability to support multiple priorities.

Nice To Haves

  • Power BI experience.

Responsibilities

  • Create and maintain capital project work orders and ensure project data accuracy within financial and project systems.
  • Support project forecasting, budgeting, schedule reporting, cost reporting, and financial performance monitoring.
  • Assist Project Managers with variance identification, change management, project authorization, and related project controls activities.
  • Produce recurring project and portfolio reports, dashboards, ad hoc analyses, trend analysis, and KPI tracking.
  • Collect, validate, maintain, and organize project performance information, documentation, records, and action item tracking.
  • Support project review meetings, governance activities, reporting enhancements, process improvements, and implementation of new tools and workflows.
  • Coordinate with Finance, Accounting, Engineering, Procurement, Project Management, and other project delivery stakeholders.

Benefits

  • Flexible work arrangement
  • Competitive base salary
  • Opportunities for career growth
  • Cooperative, supportive, and empowered team atmosphere
  • Annual bonus and salary increase opportunities
  • Monthly recognition events
  • Wellness initiatives and community events
  • Customizable benefit packages, with options including 401(k), medical, dental, and life insurance, tuition reimbursement, and compensated volunteer hours
  • Paid time off, holidays, and a separate bank of sick time
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