Operations Analyst - Spring House, PA
About The Position
The Operations Analyst supports operational excellence by analyzing business processes, performance metrics, and operational data to identify trends, improve efficiency, and enable informed decision-making. The role partners with internal stakeholders, project teams, and leadership to develop insights, streamline processes, and support strategic initiatives that improve operational performance and business outcomes. The position may include SOX control responsibilities, which must be followed where applicable. On-site presence and requirements may change depending on client needs. The company describes its work environment as healthy, productive, flexible, and respectful of work-life balance.
Requirements
- Bachelor's degree in Business Administration, Operations Management, Finance, Engineering, Data Analytics, or a related field.
- At least 3 years of experience in operations, business analysis, project controls, program management, or a related analytical role.
- Strong analytical, problem-solving, and critical-thinking skills.
- Experience with reporting, performance metrics, process improvement, and data analysis.
- Advanced proficiency in Microsoft Excel and strong knowledge of Power BI, Tableau, or similar reporting tools.
- Ability to analyze large datasets and translate findings into actionable recommendations.
- Strong organizational skills and ability to manage multiple priorities simultaneously.
- Excellent communication, stakeholder management, and presentation skills.
Nice To Haves
- Experience supporting corporate real estate, construction, facilities, supply chain, or operations environments.
Responsibilities
- Collect, analyze, and interpret operational data to identify trends, risks, and opportunities for improvement.
- Develop and maintain dashboards, reports, KPIs, and performance metrics to support business decisions.
- Monitor operational processes and recommend solutions to improve efficiency, productivity, and service delivery.
- Support forecasting, resource planning, budgeting, and operational reporting activities.
- Conduct process mapping, workflow analysis, and continuous improvement initiatives.
- Collaborate with cross-functional teams to gather requirements and implement operational enhancements.
- Track action items, risks, issues, and performance results across operational programs and initiatives.
- Prepare executive-level reports, presentations, and business insights for stakeholders.
- Ensure data accuracy, reporting consistency, and adherence to established processes and controls.
- Support special projects, strategic initiatives, and operational transformation efforts.
Benefits
- Flexible working environment that respects work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
