Operations Analyst

Edgesource Corporation•Alexandria, VA

1d•Hybrid

About The Position

The Operations Analyst supports daily operational, administrative, and employee engagement functions to ensure efficient internal processes and positive employee experience. This role serves as a central point of coordination across departments, supporting reporting, compliance, onboarding, facilities, communications, and engagement initiatives.

Requirements

Bachelor’s degree or Associate’s degree in a related field preferred; equivalent combination of education and relevant experience will be considered.
Comfortable knowledge of Microsoft Office Suite, including SharePoint, PowerPoint and Visio
Familiarity with Atlassian products (Jira, Confluence)
Understanding of process flows and process optimization
Excellent written and verbal communication skills
Ability to identify urgency and prioritize work accordingly

Responsibilities

Select and source employee recognition gifts and communications for anniversaries, birthdays, and achievements.
Assemble and package welcome boxes for new hires.
Support planning of corporate events and outings.
Manage distribution of employee engagement surveys and annual registration for Top Workplaces awards.
Develop and implement strategies for company-wide announcements to ensure timely and accurate dissemination of information.
Coordinate with departments to gather relevant updates and content for monthly corporate newsletters.
Create, curate, and schedule engaging content for company social media platforms, and measure engagement across platforms.
Maintain and update content on the company SharePoint Intranet, ensuring information is accurate, current, and organized for easy access.
Coordinate and issue company assets and access credentials for new hires.
Maintain accurate records of assets and access permissions, including timely updates and revocations.
Manage the ordering and distribution of employee supplies to ensure timely delivery.
Own the asset assignment and retrieval process upon employee start and separations.
Facilitate communication between building management and corporate staff to ensure timely execution and resolution of issues at office.
Monitor and maintain inventory levels of office supplies. Respond to employee requests for specific supplies and ensure prompt and accurate fulfillment.
Coordinate and manage the shipping process for outgoing products, including scheduling shipments, preparing documentation, and ensuring compliance with shipping regulations.
Track and monitor shipments to ensure on-time delivery and address any issues that arise during transit.
Ad-hoc project and operations support requests as necessary
Maintain Operations email inbox, acting as the first line of support to employees, categorizing, and assigning requests to relevant parties