Operations Analyst I

NBT Bank•Norwich, NY

20h•Onsite

About The Position

Researches and analyzes problems, policies, services, and systems in order to correct issues and make recommendations to management for enhancements and best practices. Analyzing may be done to resolve issues, keep pace with the market place, and ensure compliance with government regulations or to maximize efficiency.

Requirements

High School diploma or GED
Accounting principles
organizational skills
Basic banking practices
knowledge of bank products, services and systems
Strong communication and interpersonal skills
PC skills in a Windows environment to include Word/Excel
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Responsibilities

Research and document operational and systematic issues/problems as they occur in the daily workflow, taking necessary steps to correct such problems in a timely manner.
Perform special projects as required by management.
Represent the bank with technology providers to resolve problems and request enhancements. Organize and retrieve information as required.
Research and evaluate products and services relative to operating procedures and system functionality in order to make recommendations for consideration by management.
Act as a liaison between operations and various user departments.
Other duties as assigned.

Benefits

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.
Paid Sick and Safe Leave: For your health and safety.