Operations Analyst I

Aflac, Incorporated•Columbus, GA

5d•$45,600 - $80,000•Hybrid

About The Position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Requirements

Bachelor's Degree In a related field
Operatons Analyst I- Up to 2 years of progressively responsible work-related experience
Or an equivalent combination of education and experience
MICROSOFT EXCEL – Required
MICROSOFT POWERPOINT – Required
MICROSOFT WORD – Required
BUSINESS CASE PREPARATION – Required
BUSINESS COST BENEFIT ANALYSIS – Required
DATA TREND ANALYSIS & INTERPRETATION – Required
FINANCIAL/BUDGET ANALYSIS – Required
PERFORMANCE ANALYSIS & FORECASTING – Required

Nice To Haves

Client Operations Knowledge- Preferred
MICROSOFT ACCESS – Preferred
VISIO – Preferred
LIVELINK – Preferred
BUSINESS OBJECTS – Preferred
SAP – Preferred
ADOBE ACROBAT – Preferred
VISUAL BASIC SCRIPT – Preferred
LEAN SIX SIGMA – Preferred
MINITAB, SPSS, OR EXCEL ANALYSIS TOOL PAK Preferred
STATISTICAL ANALYSIS – Preferred

Responsibilities

Under direct supervision, assists management in gathering, interpreting and comparing benchmarking data to the company’s operations; assist with gathering and compiling reports to track initiatives and projects compared to planned deliveries; calculate and collect metrics and volumes to establish a target or compare against existing targets; coordinates administrative and logistical details associates with the day-to-day operations of the business unit
Performs cost/benefit and statistical analysis; creates expense analysis that outlines the staffing and budgetary impact of various initiatives; provides insight into volume projections, with dependent variables that would affect short to long term production demand and departmental output; studies statistical trend of actuarial results to adjust forecasts and improve reliability
Collects, organizes, analyzes, and prepares reports for management weekly, semi-monthly, monthly, quarterly, and annually to provide updates on projects, initiatives and process changes as well as any success metrics associated
Performs analysis related to budgeting, expenses, and forecasting; analyzes spending trends to determine if efficiencies can be made to reduce excessive overages; assists department management with the preparation of departmental budgets; assists with special projects and the development of executive level presentations
Makes recommendations for new and revised business policies, procedures, and practices, including staffing changes, reclassifications, ramp up goals, training, employee incentives; develops and maintains staffing model scenarios for assigned business areas; handles staffing, capacity, and space planning
Develops and documents standards for the use, control, updating and maintenance of databases; develops appropriate analytical models and reports to support informed decision-making
Acts as a liaison between the department and/or divisions; facilitates collaborative efforts particularly on initiatives that involve multiple divisions/departments
Performs other related duties as required

Benefits

medical
dental
vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
opportunity to purchase company stock
11 paid holidays
up to 20 days PTO to be used for any reason
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
adoption and parental leave